Rank: Member
Groups ready for retrieval: Registered
Joined: 8/1/2013(UTC) Posts: 2
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I have a Kenmore laundry center and am having problems with my washer. It fills, drains and spins BUT it does not agitate, The agitator moves really slow and makes a very loud squeaky noise. The belt is in place and moves fine. The cap that is screwed on to the shaft where the agitator sits moves as it is suppose to but the agitator does not move with it. Can someone please help me with this? Again, it is a Kenmore washer with attached dryer on top Model # 417.98702891
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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I assume you are operating it with the front panel cover off and are seeing the belt move ok. In that case the problem may be with the transmission, and given the age of the machine you should think replacement. If you have gotten 10+ years out of this combo you have done very well.
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Rank: Member
Groups ready for retrieval: Registered
Joined: 8/1/2013(UTC) Posts: 2
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A friend of mine sent her husband over to look at it but he specializes on commercial dishwashers. He took the front panel off and said the belt and transmission are working. Again washers are not his specialty. Do you think it could possibly be something else?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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If the belt and transmission are ok then one other possibility is that something is wrong with the agitator. Take it off and see if there is a broken piece somewhere, or you may just want to replace the agitator and see if that fixes things.
Good luck, hope this helps.
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