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fridge and freezer not cooling
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Model: 596.72913200 Brand: Kenmore Age: 1 - 5 years
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estock  
#1 Posted : Wednesday, March 19, 2008 7:26:42 AM(UTC)
estock

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fridge and freezer not cooling at all...I hear the fan in the freezer is running.. any hints? thanks! eric
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Gene  
#2 Posted : Wednesday, March 19, 2008 2:00:14 PM(UTC)
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Remove the back cover and check if the compressor and the fan next to it are running.

If it's not, is it warm or cold on touch?

Does it make a clicking noise once every few minutes?

Post your findings.

Gene.
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estock  
#3 Posted : Wednesday, March 19, 2008 4:37:02 PM(UTC)
estock

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Hi Gene,
Back cover is off. Fan is running, compressor is hot to touch. No clicking sounds though. I also remember smelling an electrical stink in the kitchen last week that I could not trace. Could be related?
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estock  
#4 Posted : Wednesday, March 19, 2008 4:49:20 PM(UTC)
estock

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correction, I am hearing a relay click every couple of minutes
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Gene  
#5 Posted : Wednesday, March 19, 2008 5:51:09 PM(UTC)
Gene

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Sounds like the compressor is bad and has to be replaced.

It has to be done by a certified tech and will cost you $600 to $800.

It's hard to recommend which way to go: fix it or buy a new one.

Gene.
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estock  
#6 Posted : Wednesday, March 19, 2008 6:11:55 PM(UTC)
estock

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UGGH!! No chance that it's the capacitor or overload relay? The comp is $280 on the sears site....really that tough to install?? thanks, eric
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estock  
#7 Posted : Thursday, March 20, 2008 7:01:45 AM(UTC)
estock

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Okay, I understand why I can't install the comp myself...
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estock  
#8 Posted : Sunday, March 30, 2008 10:11:30 AM(UTC)
estock

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Well, I didn't want to take any chances. I called Sears about warranty. The fridge is 6 years old, so it was not covered. They offered me a 1 year extended warranty that would cover this problem as well. For $250.00 I went for it. Guy came next day, and it turned out to be the relay. He did say that this compressor is OK, but it is poorly made. I checked the comp part on Sears, and they have changed the unit with a different model. So, that's probably next!!
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