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denman  
#11 Posted : Thursday, April 12, 2012 1:59:39 AM(UTC)
denman

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OOPS!!!
For got to link to the part so here it is.
Part number: AP3084126
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dmkuhner@yahoo.com  
#12 Posted : Thursday, April 12, 2012 7:28:15 PM(UTC)
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hi again. I tested the diffuser and no movement on meter when black and yellow/red wires tested. Temp in freezer is -28 degrees and fridge is 42 degrees. I put the diffuser in place and now vents are open. I see no change in the vents,,,no closing . and no changes in it in diagnostic test 5 mode. Also, reading Q and A on diffuser , it looks like it could be the diffuser if refrig freezes up. as mine does. although not freezing now,,,but freezer still too cold.
denman  
#13 Posted : Friday, April 13, 2012 3:55:58 AM(UTC)
denman

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I would check the thermistors, see the manual.
If they are OK I would replace the control board.
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dmkuhner@yahoo.com  
#14 Posted : Saturday, April 14, 2012 9:10:46 PM(UTC)
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The diagnostics say thermistor is good. So if my fridge runs thru diagnostics doesnt that mean control board is good.?? And now freezer till testing -30 degrees and fridge near temperature ai set it at. So do you still think diffuser and control board?? Thanks
denman  
#15 Posted : Sunday, April 15, 2012 1:21:59 AM(UTC)
denman

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[COLOR="DarkRed"]So if my fridge runs thru diagnostics doesnt that mean control board is good.??[/COLOR]
Correct, the diagnostics just check certain operations of the board.

[COLOR="DarkRed"]So do you still think diffuser and control board??[/COLOR]
I would just replace the control board first , in my opinion it is at the top of the list since everything else looks normal.

You may want to order your board from AppliancePartsPros since you have done the troubleshooting they will let you return the board if it does not fix the problem.
See their return policy.
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dmkuhner@yahoo.com  
#16 Posted : Tuesday, April 17, 2012 11:33:16 AM(UTC)
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I am confused on your last response. you said"correct" that control board was good because it was able to run thru the diagnostics. Then in answering the next question ,you said to replace the control board. The diffuser is the only item on the diagnostics that did not test "good".Is there something else that makes the heater come on that I am missing. Thanks.
denman  
#17 Posted : Wednesday, April 18, 2012 1:03:40 AM(UTC)
denman

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Sorry for confusing you.
If the diagnostics run OK it does not mean the board is good as there are many functions of the board that the diagnostics do not test.
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dmkuhner@yahoo.com  
#18 Posted : Wednesday, April 18, 2012 8:18:36 AM(UTC)
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So, How would I test the control board. And if it is bad do I order a diffuser also. oR could the Diagnostic test #5 (air baffle) test bad because the control board is bad. and by the way, the refrigerator does not freeze when the diffuser is not in position. Please address these questions. Thanks
denman  
#19 Posted : Wednesday, April 18, 2012 12:47:28 PM(UTC)
denman

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There is not another way to tect the control board.

I would replace the control board first as that seems to be the most likely culprit from what you have posted so far.

Since you have done the troubleshooting you may want to order from AppliancePartsPros as they will let you return it if it does not fix your problem.
See their return policy.
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dmkuhner@yahoo.com  
#20 Posted : Wednesday, June 6, 2012 10:16:58 AM(UTC)
dmkuhner@yahoo.com

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Hi, Me again. I replaced the control board and refrigerator still freezes and Freezer still too cold. I thought I should buy the air baffle (diffuser) and freezer and Refrig thermistors. Do you think this is correct?? Diagnostics on Kitchenaid show thermistors good and diffuser bad but since I can return with Appliance Parts Pros I shall buy all 3 parts. What is # for freezer thermistor.? Thanks
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