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Model: WRT318FZDW01	Brand: Whirlpool	Age: 1 - 5 years
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bluefitness		#1 Posted : Saturday, October 6, 2018 8:05:06 AM(UTC)
Rank: Member Groups: Registered Joined: 10/28/2008(UTC) Posts: 75 Was thanked: 1 time(s) in 1 post(s)		I've noticed ice and some frozen food in the refrigerator section. What do you think is causing the issue? I found a similar question and the response by appliance parts pros was that it may be the control box. For some reason, it was posted under a filter drier. https://www.appliancepartspros.com/answers-for-whirlpool-drier-assy-service-wpw10143759-ap6015750-question-215545.html What is the procedure to testing this part?


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bluefitness		#2 Posted : Saturday, October 6, 2018 1:38:32 PM(UTC)
Rank: Member Groups: Registered Joined: 10/28/2008(UTC) Posts: 75 Was thanked: 1 time(s) in 1 post(s)		Thanks! I appreciate the information. Do you know if Whirlpool will cover the part since there is a technical service pointer on it? I believe the refrigerator is around 2 years old, so it is likely out of the regular warranty.


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Billy889		#3 Posted : Saturday, October 6, 2018 1:55:45 PM(UTC)
Rank: Member Groups: Registered Joined: 9/29/2018(UTC) Posts: 17		thanks for the info


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bluefitness		#4 Posted : Monday, October 8, 2018 8:39:44 PM(UTC)
Rank: Member Groups: Registered Joined: 10/28/2008(UTC) Posts: 75 Was thanked: 1 time(s) in 1 post(s)		Originally Posted by: ohm Sometimes I see up to 11 service pointers on appliance. looks like that part is not that expense.Part number: W10884375 I don't think they will cover it. I tried online chat and calling whirlpool, since I read some people had success with TSP repairs after warranty. Most say that it takes 4 or 5 calls to get a rep to do it or find one that knows how to. The most they would do is cover the part for me, but I would have to pay for the service call and labor. That would be more than just buying the part. I'm an HVAC contractor, but I think they require a whirlpool dealer or authorized dealer to do the work. I just tried the homeowner line. I wasn't sure if there was a line for commercial users. I appreciate the help. Thanks for taking the time to look up the information.


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Billy889		#5 Posted : Tuesday, October 9, 2018 11:06:56 AM(UTC)
Rank: Member Groups: Registered Joined: 9/29/2018(UTC) Posts: 17		thanks for information


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