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Refrigerator is freezing food
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Model: 74253400 Brand: Kenmore Age: 1 - 5 years
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gcw  
#1 Posted : Friday, August 15, 2008 8:13:01 AM(UTC)
gcw

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My three-year-old Kenmore refrigerator is freezing food in the fresh food section. What is causing this problem?
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libertyappl  
#2 Posted : Friday, August 15, 2008 10:17:14 AM(UTC)
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Check your settings for the refrigerator section to make sure they aren't turned up to high. If they aren't your cold control may be bad.
Nat
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gcw  
#3 Posted : Saturday, August 16, 2008 6:06:00 PM(UTC)
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Is the cold control the same as the thermostat? How do I check if it is bad?
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Gene  
#4 Posted : Saturday, August 16, 2008 7:28:09 PM(UTC)
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In order to provide most accurate advise we need the complete model number of the refrigerator.

Gene.
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VinceYue  
#5 Posted : Monday, August 18, 2008 7:40:46 AM(UTC)
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Hi Gene,

I am having the same problem with my whirlpool refrigerator. Does not matter how I adjust the control knobs, the freezer and fresh food compartment are too cold. I had to throw some food away because they were frozen and became bad.

I checked the part number for my frig is : 2198202 from whirlpool.

How do I check if it is the cold control problem and how do I replace it if it is bad?

I will order the part from your website if I know for sure it is the problem and how to fix it.

Thanks
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Gene  
#6 Posted : Monday, August 18, 2008 11:52:03 AM(UTC)
Gene

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Hi Vince,

What is the complete model number of the refrigerator? What is the temperature in both compartments?

Gene.
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vito675  
#7 Posted : Monday, August 18, 2008 12:27:52 PM(UTC)
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check your damper
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VinceYue  
#8 Posted : Wednesday, August 20, 2008 3:38:30 AM(UTC)
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Hi Gene,

The model is: GD2LHGXKQ00, made by whirlpool.

Yesterday, I bought a thermometer, and measured the temps in both freezer and fresh food section, they are -15.5 F and 28 F. I tried different settings, but did not work. The compressor seems working all the time, except when it goes to defrost cycle for about 25 minutes.

I tried to turn it off, when turn the knob to zero, it does not shut off the compressor, I have to tab the box or turn the know or take the knob out to make it stop. Once stopped, and if I turn it on, I have to tab on the box few time and it will start.

This is to answer suggestion from Vito, when I turned the knobs to different settings, I can notice the difference of cold air blown out from the freezer to the fresh food section (top left ).

Thanks
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Gene  
#9 Posted : Wednesday, August 20, 2008 11:53:20 AM(UTC)
Gene

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Hi Vince,

The problem is a bad thermostat (aka cold control), no doubt about it.

- The part number for the thermostat is AP3037004

You can find the complete instructions with a pictures in one of our previous posts: http://forum.appliancepartspros...control-box-removal.html

Here are the break down diagrams for the Whirlpool refrigerator Model GD2LHGXKQ00

Gene.
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