Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
Refrigerator is freezing food
Options
Go to last post Go to first unread
Model: 74253400 Brand: Kenmore Age: 1 - 5 years
Previous Topic Next Topic
gcw  
#1 Posted : Friday, August 15, 2008 8:13:01 AM(UTC)
gcw

Rank: Member

Groups: Registered
Joined: 8/15/2008(UTC)
Posts: 2
My three-year-old Kenmore refrigerator is freezing food in the fresh food section. What is causing this problem?
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
libertyappl  
#2 Posted : Friday, August 15, 2008 10:17:14 AM(UTC)
libertyappl

Rank: Advanced Member

Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
Check your settings for the refrigerator section to make sure they aren't turned up to high. If they aren't your cold control may be bad.
Nat
Back to top
gcw  
#3 Posted : Saturday, August 16, 2008 6:06:00 PM(UTC)
gcw

Rank: Member

Groups: Registered
Joined: 8/15/2008(UTC)
Posts: 2
Is the cold control the same as the thermostat? How do I check if it is bad?
Back to top
Gene  
#4 Posted : Saturday, August 16, 2008 7:28:09 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
In order to provide most accurate advise we need the complete model number of the refrigerator.

Gene.
Back to top
VinceYue  
#5 Posted : Monday, August 18, 2008 7:40:46 AM(UTC)
VinceYue

Rank: Member

Groups: Registered
Joined: 8/13/2008(UTC)
Posts: 2
Hi Gene,

I am having the same problem with my whirlpool refrigerator. Does not matter how I adjust the control knobs, the freezer and fresh food compartment are too cold. I had to throw some food away because they were frozen and became bad.

I checked the part number for my frig is : 2198202 from whirlpool.

How do I check if it is the cold control problem and how do I replace it if it is bad?

I will order the part from your website if I know for sure it is the problem and how to fix it.

Thanks
Back to top
Gene  
#6 Posted : Monday, August 18, 2008 11:52:03 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi Vince,

What is the complete model number of the refrigerator? What is the temperature in both compartments?

Gene.
Back to top
vito675  
#7 Posted : Monday, August 18, 2008 12:27:52 PM(UTC)
vito675

Rank: Member

Groups: Registered
Joined: 8/14/2008(UTC)
Posts: 1
check your damper
Back to top
VinceYue  
#8 Posted : Wednesday, August 20, 2008 3:38:30 AM(UTC)
VinceYue

Rank: Member

Groups: Registered
Joined: 8/13/2008(UTC)
Posts: 2
Hi Gene,

The model is: GD2LHGXKQ00, made by whirlpool.

Yesterday, I bought a thermometer, and measured the temps in both freezer and fresh food section, they are -15.5 F and 28 F. I tried different settings, but did not work. The compressor seems working all the time, except when it goes to defrost cycle for about 25 minutes.

I tried to turn it off, when turn the knob to zero, it does not shut off the compressor, I have to tab the box or turn the know or take the knob out to make it stop. Once stopped, and if I turn it on, I have to tab on the box few time and it will start.

This is to answer suggestion from Vito, when I turned the knobs to different settings, I can notice the difference of cold air blown out from the freezer to the fresh food section (top left ).

Thanks
Back to top
Gene  
#9 Posted : Wednesday, August 20, 2008 11:53:20 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi Vince,

The problem is a bad thermostat (aka cold control), no doubt about it.

- The part number for the thermostat is AP3037004

You can find the complete instructions with a pictures in one of our previous posts: http://forum.appliancepartspros...control-box-removal.html

Here are the break down diagrams for the Whirlpool refrigerator Model GD2LHGXKQ00

Gene.
Back to top
Users browsing this topic
Guest (3)
Similar Topics
Frigidaire 'Tall Twin' Refrigerator is freezing food. (Refrigerator & Freezer Repair)
by jbeal9 6/24/2020 12:23:53 PM(UTC)
Refrigerator is freezing food (Refrigerator & Freezer Repair)
by weldmeister 4/14/2014 10:14:26 AM(UTC)
Refrigerator is freezing food (Refrigerator & Freezer Repair)
by blarge 10/15/2012 9:20:28 AM(UTC)
Refrigerator is freezing foods - temp controlls have not been touched in years (Refrigerator & Freezer Repair)
by wmundy 9/14/2012 8:49:20 AM(UTC)
Refrigerator is freezing food in the fresh food compartment (Refrigerator & Freezer Repair)
by KodiakJim37762 5/24/2012 8:29:24 AM(UTC)
refrigerator is freezing food (Refrigerator & Freezer Repair)
by uptomealso 10/2/2011 7:59:37 AM(UTC)
Refrigerator is freezing foods (Refrigerator & Freezer Repair)
by lrobb 7/27/2011 6:41:24 PM(UTC)
Refrigerator is freezing food (Refrigerator & Freezer Repair)
by tomskitten 5/22/2011 11:13:30 AM(UTC)
Refrigerator is freezing food (Refrigerator & Freezer Repair)
by jessv9 2/1/2011 4:30:11 PM(UTC)
Freezer is fine but Refrigerator is freezing food (Refrigerator & Freezer Repair)
by critter 5/5/2009 9:28:23 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET