Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
debvb  
#1 Posted : Tuesday, March 4, 2008 2:53:16 PM(UTC)
debvb

Rank: Member

Groups: Registered
Joined: 3/3/2008(UTC)
Posts: 3

Ice maker stopped working. Noticed the gear was broken. Ordered new Motor Module AP3177342 (8201515). Replaced part and the ice maker still not working. Water dispenser in door works, however, it does not appear that water is going up to ice maker. Does not appear to have frozen line either. Any suggestions? Thank you
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Wednesday, March 5, 2008 11:09:18 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Open the freezer door and monitor the "status" LED on the right side.

Press in the emitter flapper door on the left side to unblock the optics beam and view the "status" LED.

Post you findings.

Gene.
debvb  
#3 Posted : Wednesday, March 5, 2008 12:46:52 PM(UTC)
debvb

Rank: Member

Groups: Registered
Joined: 3/3/2008(UTC)
Posts: 3

Husband said he had already tested that per the papers that were attached to fridge. Indicating optics were working.

Results were...two pulses followed by a delay and when emitter flapper door was pressed to unblock beam it stayed on solid.

Do you think we should have ordered the complete ice maker rather then the Motor Module?

Thank you for your assistance.
Gene  
#4 Posted : Wednesday, March 5, 2008 3:51:39 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Originally Posted by: debvb Go to Quoted Post

Do you think we should have ordered the complete ice maker rather then the Motor Module?

Thank you for your assistance.


In most cases replacing the whole ice maker is more reliable and finally more cost efficient due to complicated and very often improper ice maker diagnosis.

In your situation, before the final decision, I would recommend to check the water inlet valve first.

Locate the water inlet valve on the back of the fridge and check the ice maker supply coil for continuity.

Replace the water inlet valve if it's open.

If it's closed, most likely the problem is a bad ice maker

- The part number for the water inlet valve is AP3160649

- The part number for the ice maker is AP4318635

Gene.
debvb  
#5 Posted : Thursday, March 6, 2008 8:34:57 AM(UTC)
debvb

Rank: Member

Groups: Registered
Joined: 3/3/2008(UTC)
Posts: 3

Thank you we will check that tonight. Do you know if we can return the Motor Module and then order the complete Ice Maker if need be?
Gene  
#6 Posted : Thursday, March 6, 2008 9:48:06 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
You have to call the customer service regarding their return policy.

Gene.
Users browsing this topic
Similar Topics
GE bottom freezer model #: PFE28KBLTS not cooling well and no ice (Refrigerator & Freezer Repair)
by Danny1976 6/7/2024 12:43:43 PM(UTC)
GE bottom freezer not cooling well and no ice (Refrigerator & Freezer Repair)
by Guest 6/7/2024 7:31:51 AM(UTC)
problem with no ice in bottom ice maker (Refrigerator & Freezer Repair)
by Daver032 11/29/2023 6:13:20 AM(UTC)
Maytag Frige 2014 no Ice & frige is 50 degrees (Refrigerator & Freezer Repair)
by Plus160 7/5/2023 5:05:07 PM(UTC)
No Ice No Water on LG LFX21960ST Refrig (Refrigerator & Freezer Repair)
by jvc57 3/3/2023 4:42:12 AM(UTC)
GE Cafe Refrigerator No Ice (Refrigerator & Freezer Repair)
by amappliancewi 2/8/2023 5:22:22 PM(UTC)
GE Fridge - no ice (Refrigerator & Freezer Repair)
by Guest 1/22/2023 8:39:51 AM(UTC)
Kitchen Aid 5 door - no ice (Refrigerator & Freezer Repair)
by charleskelleriv 10/31/2022 6:13:54 AM(UTC)
Whirlpool wrx735sdbe00 - Fridge warm no ice (Refrigerator & Freezer Repair)
by old_school33 6/10/2022 2:29:09 PM(UTC)
No Icecream at night - Freezer stops cooling around 8PM and everything is Frozen by 8AM. - (Refrigerator & Freezer Repair)
by usercraig 3/7/2022 7:40:11 PM(UTC)
Whirlpool Ice maker problems - no ice (Refrigerator & Freezer Repair)
by mphillips9im 7/17/2021 11:48:06 AM(UTC)
Replaced water inlet valve, still no ice or water (Refrigerator & Freezer Repair)
by Guest 7/3/2021 3:14:08 PM(UTC)
Samsung RS265TDRS Not Cooling/No Ice (Refrigerator & Freezer Repair)
by Guest 5/31/2021 10:09:58 AM(UTC)
GE Fridge model CFSP5RKBBSS - No Icecubes (Refrigerator & Freezer Repair)
by HaroldS 2/13/2021 2:17:30 PM(UTC)
** RESOLVED ** Subzero 590, no ice (Refrigerator & Freezer Repair)
by Intel1919 9/12/2020 9:54:24 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.