Rank: Member
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Joined: 5/9/2014(UTC)
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In late February I had to replace the compressor on my french door/bottom freezer unit (Maytag model MFI2568AEB). Since then, I have noticed that ice cream is soft/not frozen. All other items in the freezer are frozen, and new items placed in the freezer also freeze OK. Per the "troubleshooting" section of the manual, I used the temperature controls to reduce the freezer temperature to minus 2, and moved the ice cream from the upper tray to the bottom of the freezer compartment, but neither action has helped. Also, the air vents appear to be clear. Is this problem related to the new compressor? I really do not want to incur another service charge for them to say it's not their fault.
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Rank: Advanced Member
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Joined: 9/10/2007(UTC)
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Post the freezer temperature.
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Rank: Member
Groups: Registered
Joined: 5/9/2014(UTC)
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Had to buy a freezer/refrigerator thermometer. Freezer registers 22 degrees. Refrigerator registers 38 degrees
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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Pull the back freezer panel, you will probably find a partial, light frost. If so, you have a refrigerant leak. Most are from the evaporator, best to get it fixed before the compressor is damaged by sucked in air and moisture.
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