Turn the thermostat off and damper door closes and pump shuts off. If i turn it on, just barely, and the damper door opens and motor turns on. I can feel the cold air coming in at the damper and i can feel it shut off so, i assume, the door is opperating correctly.

Could it be the fresh food thermostat that has died? And how do you get the covers off to get to the thermostates and the damper? i took off every screw 1/4" and phillips i could see and it still didn't want to come out. What gives?

No i'm not sure about the model #. It woouldn't be the first time i have copied the wrong numbers down. Getting old sucks. I found the same issue when i tried to plug inthe model number and have been using the same one you suggested.

Thanks for the tip on getting access to the darn controls. I didn't want to break something and compound my problem.

I'm of the same opinion as you about the fresh food control. But let me ask you something, i did notice she has the freeezer stuffed with food, could poor circulation have something to do with her problem?