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I have a GE Artica PSS27GNA and both the fridge and freezer are not cooling. The fans appear to be working but it is not getting cold. Any help would be appreciated.
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For a model # PSS27SGNA, probably a bad motherboard AP4436216 or a bad compressor, although rare for modern GE's.
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Originally Posted by: Pam Zeller  I have a GE Artica PSS27GNA and both the fridge and freezer are not cooling. The fans appear to be working but it is not getting cold. Any help would be appreciated. Pam, There are several components involved to make the system cool, Attached is the basic service manual,  KUDP02.pdf (251kb) downloaded 55 time(s).You should be able to walk your way through the test procedures and have a good idea of which direction to take. :) :) :)
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Rank: Member
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Thank you all who has posted in this forum. GE Arctic Model PSS27SGNA How to fix the freezer not hold temp? I just fix this problem, Special thanks to the person who replied to my first response, yes it was lot of lint around back of the unit and lot of lint and dirt covered fan next to the compressor. I tried to clean as much I can by using vacuum. While I was behind the unit I decided to check the motherboard to see if it was shoot or not. Yes different responders in this forum was right. There was a shot/Burn spot back of the big relays area back of the motherboard. As per answer was suggested just a drop of solder work out good and now freezer and refrigerator is working and bring the temperature down. Thanks again for saving the refrigerator without buying new motherboard. :);):D:cool:
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC)
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Best to heat up the solder joint well with sufficient solder. The original wave solder process did not wick the solder up the relay pin. This thin solder joint acted as a fuse and blew open during a power surge.
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