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Model: 110.20702990	Brand: Kenmore	Age: 5 - 10 years
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darkwing.50		#1 Posted : Wednesday, January 5, 2011 6:16:32 AM(UTC)
Rank: Member Groups: Registered Joined: 1/5/2011(UTC) Posts: 1		The machine fills correctly, goes through the cycles in the correct amount of time, pumps the water out of the machine, but just does not agitate or spin. You can hear the motor running, so it is not that. I do have the original owner's manual and parts list, but these do not help in accessing the back panel or showing how to fix anything. Can you help?


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magician59		#2 Posted : Wednesday, January 5, 2011 6:43:26 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 8/16/2007(UTC) Posts: 3,273		Here's a video showing how to access the parts. The first thing to look for is a broken motor coupling. YouTube - Whirlpool Washing Machine Repair Help Part number: AP3963893


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