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Washer not agitating or spinning help please
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Model: WBSR3140G1WW Brand: GE Age: 1 - 5 years
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oxtart  
#1 Posted : Monday, September 10, 2012 6:54:23 AM(UTC)
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oxtart

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Like the title says. My moms GE stopped agitating or spinning fills and empties no problem. Any suggestions. Thanks
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Simon / APP Team  
#2 Posted : Monday, September 10, 2012 12:14:15 PM(UTC)
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Simon / APP Team

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HI.

Using the putty knife release two clips at the top and remove the front panel.
Observe the indicator light on the motor control. Count the flashes. A lot of times it's the bad motor

Part number: WH20X10057
Part number: WH20X10057


Here are the breakdown diagrams and Replacement parts for General Electric WBSR3140G1WW WASHER | AppliancePartsPros.com

Post the results.

Simon.
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oxtart  
#3 Posted : Monday, September 10, 2012 12:28:39 PM(UTC)
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oxtart

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Thanks for the response. Do i just turn it on to get the lights to flash?
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Simon / APP Team  
#4 Posted : Monday, September 10, 2012 1:37:18 PM(UTC)
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Simon / APP Team

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Yes. Let it run for a few.

Simon.
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oxtart  
#5 Posted : Monday, September 10, 2012 4:25:30 PM(UTC)
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oxtart

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so i took off the front panel and clear as day the belt was shredded and had fell off. also the light was flashing 4 times. however i changed the settings on the washer and i couldnt get the spindle attached to the motor to spin.
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Simon / APP Team  
#6 Posted : Monday, September 10, 2012 5:03:37 PM(UTC)
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Simon / APP Team

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Hi.

Unplug the washer and check resistance of the mode shifter at room temp. 98 ohm. If the shifter coil is open - replace it and the belt.

The sifter Part number: WH38X10017
Part number: WH38X10017


The belt WH01X10302

What do you mean by spindle attached to the motor (the motor shaft?)

Simon.
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oxtart  
#7 Posted : Tuesday, September 11, 2012 3:34:59 AM(UTC)
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oxtart

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The motor part that the belt attaches to spins freely and the the big wheel the belt attaches to also spins freely but when i turn the mode dial to the spin position the motor doesnt seem to activate. Is that because the belt is off? Also what does the 4 x flashing light mean?
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Simon / APP Team  
#8 Posted : Tuesday, September 11, 2012 8:33:45 AM(UTC)
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Simon / APP Team

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Hi.

4 blinks means mode shifter problem.Check the resistance at the plug C7 (red/yellow).

Simon.
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oxtart  
#9 Posted : Wednesday, September 12, 2012 3:58:03 AM(UTC)
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oxtart

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Ok so i tested the mode shifter and got no reading so I assume its dead. I will order new shifter ,belt and belt install kit. Can you point me in direction of instructions on changing out the mode shifter. Thanks for all your help.
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Gene  
#10 Posted : Wednesday, September 12, 2012 11:44:30 AM(UTC)
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Gene

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Just to add my 2 cents...

Sometime in such situation the motor has to be replaced too. In order to determine if the motor in your washer has to be replaced we need the 12 characters (starting with 175) part number from the motor label. Also check the label on the top cover of the motor. If the part number on this label is different, post it too.

The replacement instructions are attached.

Gene.
File Attachment(s):
Lid switch removal.doc (248kb) downloaded 6 time(s).
The cover-lid removal.doc (311kb) downloaded 5 time(s).
The tub cover removal.doc (617kb) downloaded 4 time(s).
The tub removal - 2.doc (517kb) downloaded 6 time(s).
The tub removal - 1.doc (915kb) downloaded 5 time(s).
The shaft and mode shifter removal.doc (259kb) downloaded 9 time(s).
The shaft and mode shifter removal - 1.doc (1,344kb) downloaded 5 time(s).
The shaft and mode shifter removal - 2.doc (1,223kb) downloaded 5 time(s).
The shaft and mode shifter removal - 3.doc (779kb) downloaded 5 time(s).
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