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bputt  
#1 Posted : Wednesday, August 25, 2010 4:38:22 AM(UTC)
bputt

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The automatic defost seems turn on to often not allowing enough time for the water to drain into pain. Will find ice built up on bottom of freezer and also water will leak out from bottom of door.
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Joe / APP Team  
#2 Posted : Wednesday, August 25, 2010 6:51:27 AM(UTC)
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Originally Posted by: bputt Go to Quoted Post
The automatic defost seems turn on to often not allowing enough time for the water to drain into pain. Will find ice built up on bottom of freezer and also water will leak out from bottom of door.


bputt,

How often do you get water on the freezer floor or out the door ?

Is there water on the refrigerator floor ?

Are your temperatures in both the refrigerator and freezer correct ?


Your basic description, indicates that you probably have a frozen or clogged defrost drain pan and or drain tube in the freezer compartment.

You may be able to check it, by looking through the lower vent opening in the back wall of the freezer, and look for a block of ice in the pan.

You could also remove the lower back wall panel,(if it is frozen, you'll need to anyway) and use a hair dryer to melt the ice and a coat hanger( carefully) to clear any clogs in the drain tube.

If you need more assistance,please contact us.
bputt  
#3 Posted : Wednesday, August 25, 2010 8:35:31 AM(UTC)
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I have done all of the above it still leaks and over flows to the bottom of the freezer then when that freezes the water has no where else to go so when you open the door it drains out The hose is clear and I can see water dripping into drain pan. The freezer temp is set at factory setting .
Joe / APP Team  
#4 Posted : Wednesday, August 25, 2010 10:22:55 AM(UTC)
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Originally Posted by: bputt Go to Quoted Post
I have done all of the above it still leaks and over flows to the bottom of the freezer then when that freezes the water has no where else to go so when you open the door it drains out The hose is clear and I can see water dripping into drain pan. The freezer temp is set at factory setting .



Bputt,

You didn't answer all the questions, but

If you've performed all the previous checks I mentioned,there's only three other things to check :

The ice maker,(overfilling, leaking, splashing over).

The ice maker fill tube,(split, frozen, not seated in fill cup spout).

ice maker fill valve,( sticking open, intermittently).

I would also expect you to have other complaints, if any of these were the problem(icicles on walls, racks, ice on articles in freezer, etc.).

One other thing, check both door gaskets for proper seal, all the way around the opening.

These are the only other possibilities, that I am aware of, that would produce enough water,as you describe, in the freezer compartment only.

:confused: :confused: :confused:
bputt  
#5 Posted : Wednesday, August 25, 2010 10:35:24 AM(UTC)
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Thanks I will check these items out
Joe / APP Team  
#6 Posted : Wednesday, August 25, 2010 11:51:55 AM(UTC)
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Originally Posted by: bputt Go to Quoted Post
Thanks I will check these items out


OK,

Let us know what you find.

:cool: :cool: :cool:
bputt  
#7 Posted : Monday, August 30, 2010 5:25:50 AM(UTC)
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So far so good I cleaned out the drain and it seems to be working Thanks for your help however I do have another issue when it first started leaking I thought I had a leak at the water dispenser so i took the cover of the front and un hooked the plug from the board When i went to restall the plug the ICE maker will countinue run. Do you think I fried the board?
Joe / APP Team  
#8 Posted : Monday, August 30, 2010 6:44:11 AM(UTC)
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Originally Posted by: bputt Go to Quoted Post
So far so good I cleaned out the drain and it seems to be working Thanks for your help however I do have another issue when it first started leaking I thought I had a leak at the water dispenser so i took the cover of the front and un hooked the plug from the board When i went to restall the plug the ICE maker will countinue run. Do you think I fried the board?


Bputt,

What do you mean"The ice maker will continue to run" ?

The ice maker itself, should run only when it needs to make ice(approximately every 60 minutes) until the bale arm is activated by the ice level in the bin, and shuts off the ice maker.

If you shorted the dispenser control board, several things could occur.

What exactly is running,
The icemaker itself, or a dispenser component(auger motor, dispenser flapper, dispenser solenoid ?

For now , and future reference,

You dispenser harness connector, is locate inside the freezer door top hinge cover. remove the cover and disconnect the harness connection, that will eliminate power to the dispenser control board, and you won't short, damage the board or dispenser components, when you're working on them.

So let us know what component seems to be running all the time and we can direct you to the proper repair.

Thanks,
:) :)
bputt  
#9 Posted : Monday, August 30, 2010 8:51:36 AM(UTC)
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The augar stays running when I plug in the the board that controls the cubed ice or crushed ice buttons
Joe / APP Team  
#10 Posted : Monday, August 30, 2010 10:55:26 AM(UTC)
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Originally Posted by: bputt Go to Quoted Post
The augar stays running when I plug in the the board that controls the cubed ice or crushed ice buttons


Bputt,

Thanks for clearing that up.

I would have to think, you damaged the dispenser control board(the board mounted to the dispenser body).

There are 2 boards in that dispenser assembly one in the dispenser front panel, control panel board , and one on the body of the dispenser, dispenser control board, either one could be damaged, but with the description I'd have to suspect the dispenser control board.

Part number: AP2151632
Part number: AP2151632



You will need to remove it and see if you can determine if you've got a burnt area on the back side of the board or you can run a circuit test between gnd and auger .

You could also run a DC voltage test on the same contacts.
9 to 13 VDC and the voltage should drop to less that 1 VDC when you press the actuator button.

This is enough information, for now.

We can get more involved if we need to, but I'm pretty sure you'll find your problem is in the dispenser control board.

:) :) :)
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