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debbiea3624  
#1 Posted : Thursday, August 5, 2010 5:26:33 AM(UTC)
debbiea3624

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My refrigerator is warm the freezer is cold. Can anyone tell me what is wrong or what I can check. Do you think I need a new one or can I repair what I have for under 300.00. Really need help ASAP
Thanks
Debbie
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Joe / APP Team  
#2 Posted : Thursday, August 5, 2010 7:05:31 AM(UTC)
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Originally Posted by: debbiea3624 Go to Quoted Post
My refrigerator is warm the freezer is cold. Can anyone tell me what is wrong or what I can check. Do you think I need a new one or can I repair what I have for under 300.00. Really need help ASAP
Thanks
Debbie


Debbie,

You need to do 3 quick checks :

1) Can you hear a fan running,when you open the freezer door ?

2) Look on the back wall of the freezer compartment, do you see a heavy build up of snow, frost or ice ?

3) Check your controls, did they get reset / moved by accident or mistake ?

I think you may have a defrost problem or inoperable evaporator fan.

I'm not aware of current labor or parts charges, but I would think the cost would be in your budget range.
:cool:
debbiea3624  
#3 Posted : Thursday, August 5, 2010 7:12:29 AM(UTC)
debbiea3624

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I do hear the fan and I do not see any frost or snow. I did take the back bottom out and there was alot of dust that I cleaned out the fan was blowing. Sorry I am not very good at this but would like to try to fix it myself so any help you can give me would be great!!!
Joe / APP Team  
#4 Posted : Thursday, August 5, 2010 11:17:29 AM(UTC)
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Originally Posted by: debbiea3624 Go to Quoted Post
I do hear the fan and I do not see any frost or snow. I did take the back bottom out and there was alot of dust that I cleaned out the fan was blowing. Sorry I am not very good at this but would like to try to fix it myself so any help you can give me would be great!!!


You may have solved your problem, when you cleaned all the dust and debris from the condenser coil and compressor compartment.:confused:

Are you sure there is nothing blocking the air tunnels (1 is up near the ceiling and 1 is down near the crisper drawers,and both are on the left wall of the fresh food compartment. If those are blocked by an article, the air flow is restricted and the fresh food compartment gets warm.

And you're sure when you opened the freezer door you could hear and, maybe even feel the evaporator fan running ?

And your control knobs are at the right setting(s) ?

Let it run 24 hours, and contact us if the problem is not resolved.:)
debbiea3624  
#5 Posted : Thursday, August 5, 2010 11:25:03 AM(UTC)
debbiea3624

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I will double check everything when I get home...I will update you tomorow...thanks so much for your help
Debbie
Joe / APP Team  
#6 Posted : Friday, August 6, 2010 6:22:43 AM(UTC)
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Originally Posted by: debbiea3624 Go to Quoted Post
I will double check everything when I get home...I will update you tomorow...thanks so much for your help
Debbie


OK,

We look forward to hearing from you. :)
debbiea3624  
#7 Posted : Friday, August 6, 2010 6:25:07 AM(UTC)
debbiea3624

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I rechecked when I got home I do have some frost (snow) on the back of the freezer. I can still hear the fan
Joe / APP Team  
#8 Posted : Friday, August 6, 2010 11:20:59 AM(UTC)
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Originally Posted by: debbiea3624 Go to Quoted Post
I rechecked when I got home I do have some frost (snow) on the back of the freezer. I can still hear the fan


The frost(snow) on the wall, indicates a failed defrost cycle component.

Any 1 of 3 components could have failed:

Defrost timer or control
Defrost heater
Defrost thermostat

Turn your fridge off for a few hours(8 to 10), or when you go to bed.
and turn it back on after that, it should work satisfactory for a few days(3 to 5) before you start having a problem with the cooling.

I don't know what you have in mind, as far as repairing your fridge, test and replace the needed part(s) just replace the part(s), or etc.

Either way, I think you'll still be within your budget.
:)
debbiea3624  
#9 Posted : Friday, August 6, 2010 2:49:30 PM(UTC)
debbiea3624

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OMg...thank you so much...You are right on the mark...I had a repair man come over and thanks to you I did not sound like an idiot. He fixed the fridge by replacing as you said the Defrost Thermostate and the Defrost Timer..total cost was $168.00 with labor. I know I could have saved some money doing it myself but I was unsure. Either way not a bad price. You are awesome....Thanks again
Debbie
Joe / APP Team  
#10 Posted : Monday, August 9, 2010 6:24:54 AM(UTC)
Joe / APP Team

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Originally Posted by: debbiea3624 Go to Quoted Post
OMg...thank you so much...You are right on the mark...I had a repair man come over and thanks to you I did not sound like an idiot. He fixed the fridge by replacing as you said the Defrost Thermostate and the Defrost Timer..total cost was $168.00 with labor. I know I could have saved some money doing it myself but I was unsure. Either way not a bad price. You are awesome....Thanks again
Debbie


Thank you for the response.

I'm glad everything went well, and turned out great for you.

We're more than happy to help.

Hopefully we will be able to help in the future.

:)
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