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No voltage to soap dispenser actuator
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Model: GHDA690PBB Brand: GE Age: 1 - 5 years
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Waynebo64  
#1 Posted : Thursday, January 10, 2013 8:41:56 AM(UTC)
Waynebo64

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Tested the soap dispenser actuator and it tested good. Ran a complete cycle with a volt meter hooked up to soap dispenser actuator wires and did not get any voltage. Not sure if this is a control board problem.

Any advice would be appreciated

Wayne
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Simon / APP Team  
#2 Posted : Thursday, January 10, 2013 11:37:46 AM(UTC)
Simon / APP Team

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Hi.

If you are not getting 120VAC to the dispenser - replace the control board Part number: WD21X10366
Part number: WD21X10366


Here are the breakdown diagrams and Escutcheon & Door Assembly parts for GE GHDA690P00BB - AppliancePartsPros.com

Post the results.

Simon.
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Waynebo64  
#3 Posted : Thursday, January 10, 2013 1:22:59 PM(UTC)
Waynebo64

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Thank you. I will order it then post how it goes.
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Simon / APP Team  
#4 Posted : Thursday, January 10, 2013 2:20:23 PM(UTC)
Simon / APP Team

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You are welcome.

Simon.
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Waynebo64  
#5 Posted : Monday, January 14, 2013 5:31:31 PM(UTC)
Waynebo64

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Installed new control panel. Dishwasher now performs like new.
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Simon / APP Team  
#6 Posted : Monday, January 14, 2013 7:46:38 PM(UTC)
Simon / APP Team

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Congratulations on the good job.

Simon.
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Waynebo64  
#7 Posted : Wednesday, January 16, 2013 7:49:19 AM(UTC)
Waynebo64

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Hey Simon,

I hate to bother you again but my soap door is still not opening. Worked the first time but not since. I ran the cycle again with the volt meter hooked up and it is getting 120 volts to the actuator but for only 1 minute on a stop watch. When I test the soap door hooked directly to 120 volts it takes 1 minute 22 seconds for the actuator to open the door. Is this a normal time for the actuator to work and should I be getting voltage to it for more than 1 minute?

Thanks Wayne
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Simon / APP Team  
#8 Posted : Wednesday, January 16, 2013 11:15:52 AM(UTC)
Simon / APP Team

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Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
Hi.

Checked all possible sources with no luck.Nobody mentions for how long the wax motor is energized.
You should replace the dispenser

Part number: WD12X10220
Part number: WD12X10220


and return the control board back if you got it from APP.

Thank you.

Simon.
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