Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Hi Andy, I would recommend to replace the whole ice maker because it will make the repair much more reliable due to very low rate of successful ice maker repairs. - The ice maker Part number: W10190961
Gene.
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Rank: Member
Groups: Registered
Joined: 12/3/2012(UTC) Posts: 2
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Hello Gene.
I have a 5 year old model KSRL25FRST04 fridge. Just shy of owning it a year, the dispenser motor had to be replaced. Several months ago, the dispenser again stopped working. It still does a terrific job of producing ice. If I empty the ice bin and ensure the path is clear, the dispenser will work once or twice, and then stop dispensing again. It SOUNDS like it's trying to work, but nothing comes out.
Any help you can offer is greatly appreciated!
Thank you.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Hello, Remove the ice bin and check the coupling (#16 at the diagram). Ifthere is nothing wrong, remove the motor and test it as described in the attached file. - The coupling Part number: 2188918
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Rank: Member
Groups: Registered
Joined: 12/3/2012(UTC) Posts: 2
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Thanks a zillion, Gene. I'll do that tonight. Will I be able to tell straight away if it's the coupling? Will it be obviously cracked or broken, somehow?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Yes, you should see it.
Gene.
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Rank: Member
Groups: Registered
Joined: 8/1/2012(UTC) Posts: 9
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I've replaced the optics board and the ice maker but still no ice. The optics work as described (solid red light when flap is closed). I get water when I jumper the correct two on the ice maker. I also manually filled the ice tray but ice is never ejected. The ice maker is getting power. So I'm at a loss on what else it could possibly be except a bad replacement ice maker?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Originally Posted by: rrnworks ...I also manually filled the ice tray but ice is never ejected... Hello, Did the ice freeze? What is the exact measured temperature in the freezer? What is the complete model number of the refrigerator? What is the part number of the ice maker you installed? Gene.
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Rank: Member
Groups: Registered
Joined: 8/1/2012(UTC) Posts: 9
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Hi Gene,
Ice is frozen solid. Temperature is saying -15 degrees Farenheit. Fridge is a kitchenaid KSRG25FKSS17. Ice maker is 2198597 - it appears to be the correct replacement.
Thanks, Chris
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
Groups: Registered
Joined: 8/1/2012(UTC) Posts: 9
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Wow - ok. I've seen it go to 0 degrees, but when then compressor is running it chills to -15. What is the temp variance for the icemaker? I've seen we don't want it warmer then 0 but would -5 be ok?
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