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oven does not heat
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Model: JMP28GOR1AD Brand: GE Age: More than 10 years
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smedleybr  
#1 Posted : Thursday, July 14, 2011 12:01:02 PM(UTC)
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smedleybr

Rank: Member

Groups: Registered
Joined: 7/14/2011(UTC)
Posts: 1
Oven does not heat, in order to cook at 300 degress you set the temp at 500. Was suggested by representive that we needed an oven probe. Ordered a WB21X5301, sensor ASM. The assembly appears to be for a burner as it has a place for a knob...Need your return policy.

Ruby Smedley
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Jeff / APP Team  
#2 Posted : Thursday, July 14, 2011 12:45:47 PM(UTC)
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Jeff / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816
Hello smedleybr. You may have been sent the wrong part. Based on the part number you provided, it is the oven sensor. You can call us at 877-477-7278 and we will be glad to take care of you on this matter. Here is a link to our return policy as well. Here is a picture of the oven sensor part number you provided. Hope this helps.
Cancellations & Returns -- AppliancePartsPros.com
Part number: AP2023670
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