Rank: Member
Groups: Registered
Joined: 7/14/2011(UTC) Posts: 1
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Oven does not heat, in order to cook at 300 degress you set the temp at 500. Was suggested by representive that we needed an oven probe. Ordered a WB21X5301, sensor ASM. The assembly appears to be for a burner as it has a place for a knob...Need your return policy.
Ruby Smedley
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Rank: Advanced Member
Groups: Moderators
Joined: 2/14/2011(UTC) Posts: 816
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Hello smedleybr. You may have been sent the wrong part. Based on the part number you provided, it is the oven sensor. You can call us at 877-477-7278 and we will be glad to take care of you on this matter. Here is a link to our return policy as well. Here is a picture of the oven sensor part number you provided. Hope this helps. Cancellations & Returns -- AppliancePartsPros.com Part number: AP2023670
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