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Jeneanne  
#1 Posted : Monday, August 2, 2010 3:18:46 PM(UTC)
Jeneanne

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My Maytag Neptune washing machine fills and drains, but does not spin. I have checked the belt and the control panel board for the Q6, R11 Wax motor problem, and it does not appear to be burnt. What do I check next?
Jeneanne
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Gene  
#2 Posted : Monday, August 2, 2010 6:15:36 PM(UTC)
Gene

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Does the "lock" indicator light go on when it comes to spin?

Does it agitate?

Gene.
Jeneanne  
#3 Posted : Tuesday, August 3, 2010 9:42:35 AM(UTC)
Jeneanne

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The machine shuts off when after it fills with water and is supposed to agitate or spin. The door lock indicator light has not worked for about 3 years. I will try to replace this today.
Jeneanne

I have now replaced the door lock indicator light globe. While doing this, I discovered a couple of burnt (?) wires. One is coming from the first black connector on the right of panel (1 white wire, 1 black wire) directly below registors D5, D2, D3, & D4, which leads to a black connector that is attached to the wash selector dial on the right front of the machine. The other is a red wire coming from the first white connector on the right of panel (next to the black connector mentioned above - 1 yellow wire, 1 blue wire, 1 red wire) directly below register R154 and leading down to a connector panel at the bottom front right of the machine.
I am hoping that this may be the cause of the problem. Does it sound like it to you?
Gene  
#4 Posted : Tuesday, August 3, 2010 2:46:40 PM(UTC)
Gene

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Replace all burned wires. Make sure the wires terminals are not damaged and the connections are good. Give it a try and post the results.

Gene.
Jeneanne  
#5 Posted : Thursday, August 5, 2010 9:25:07 AM(UTC)
Jeneanne

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I fixed the wire problem but, unfortunately, that was not the problem. The washing machine still does not agitate or spin, however; the door lock indicator light does go on and the door is locked. I can hear the motor running, but it does not spin and it shuts itself off within a minute.
Jeneanne
richappy  
#6 Posted : Thursday, August 5, 2010 4:42:16 PM(UTC)
richappy

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I would pull the back panel and look for either a bad belt, or jammed spin basket, just try to turn the big pulley.
Jeneanne  
#7 Posted : Thursday, August 5, 2010 4:47:11 PM(UTC)
Jeneanne

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I have already done that.
Jeneanne
Gene  
#8 Posted : Friday, August 6, 2010 12:01:51 AM(UTC)
Gene

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Originally Posted by: Jeneanne Go to Quoted Post
I have already done that.
Jeneanne


What was the result?

Gene.
Jeneanne  
#9 Posted : Friday, August 6, 2010 12:17:48 AM(UTC)
Jeneanne

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Originally Posted by: Gene Go to Quoted Post
What was the result?

Gene.







It still does not agitate or spin (without me rotating the pulley by hand).
Jeneanne  
#10 Posted : Friday, August 6, 2010 9:30:13 AM(UTC)
Jeneanne

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It still does not agitate or spin (without me rotating the pulley by hand).

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