Same here. I just had this issue as I was filling up a cup. Everything turned off. I unplugged the harness and it all came back on. Thanks for your help.

Our fridge is just over 4 years old now, and this problem just started two days ago. After following several posts in other forums, I was planning to order a replacement temperature control board for the deli drawer (~$300). Then I found this post and checked the wiring harness in the deli drawer. There were no obvious cut wires but then I started to gently pull on each of the 5 wires and the black wire just pulled right out of the protective sleeve since it had broken way inside the drawer compartment. This saved me wasting $300 for a new control board. Now I have to figure out how to repair the wire. I think I will have to follow the video and basically take the entire upper half of the refrigerator apart to access the wiring harness so I can repair the wire, or replace the harness. Seems like a lot of work. Since I have unplugged the temperature control board, the refrigerator seems to be working fine again except that I cannot control the temperature in the deli drawer. No big deal for the moment since the deli drawer is still being refrigerated and maintains almost the same temperature as the main part of the fridge.

Does anyone know if there is a short cut to removing that wiring harness without following all the steps in the repairclinic video?

**UPDATE**
I went ahead and followed the repairclinic video to access the wiring harness. I did not remove all the upper shelves though. Once I had the harness out, I found the break in the black wire and repaired it based on what Jamal W had posted back on the third page of this topic. After putting everything back together, I turned on the power and YIPPEE!! Everything is working again. Thank goodness I found this post, it saved me an expensive service call and possibly a lot of wasted money trying different control boards.

Edited by user Thursday, December 16, 2021 6:54:54 PM(UTC)  | Reason: PROBLEM SOLVED!!

Had the same problem. I just disconnected the drawer control panel, reset the power, then lights and water dispenser are back functioning. I had that control panel once replaced before when the fridge was under extended warranty as water got in control panel compartment and damaged the control panel. Sure poor water seal design. Also I have no issues with not being able to adjust the temperature of the drawer. Thanks Brian.

hello - I have the same problem but started out with the Fridge not cooling - so this is what I did:
I have a Kitchen aid KRMF706ESS01 refrigerator that stopped working. I replaced the evaporator motor fan in the Fridge and that seemed to turn it back on. a few days later the lights turned off inside, fridge was cold, freezer was not and no ice and no water. I called the Kitchen Aid folks and they sent out a repairman - said my fans were good and he disabled the middle compartment (meats and veggies drawer) said sometimes the wiring goes bad and when it does it shuts every thing down. We reset and everything turned back on, lights, water and cooling was great. Then a few mins after he left, the lights turned off, no water, but can hear the fan I replaced still working. I called the repairman and he said try replacing the evaporator motor fan in the freezer. So I ordered that, but meanwhile another repair man came from a different company to install the freezer motor but said the problem might be the circuit board instead. The board has been on back order for 3 months now.... meanwhile, the fridge is still not functioning and I said I will install the freezer motor myself... but then when I opened the fridge, I noticed everything was cold, still no lights or water or ice, but the freezer was cold (after 2 months of not working) as well.... I opened everything up in the freezer towards the evaporator fan, noticed the coils were cold, had some frost but not frosted over.... I went ahead and replaced the evaporator motor anyway since I was already in there. I turned the power back on - lights are on, water is flowing and both fridge and freezer is cold.... I put a cup of water in the freezer and the water froze over..... one hour later, the lights are back off, the water stopped dispensing, but the fridge is still cold, and freezer is still freezing water.... What is going on with this fridge? Please help me! I have spent over 600.00 on parts and 2 repair man to come to just tell me what they think was wrong without even touching anything. The fridge has been out since Christmas! Thank goodness we have a second fridge in the garage but now that Freezer has stopped working so all I have is a barely working Fridge in the garage. Eating out is starting to be annoying. Please help and thank you

I was having similar issues with a 5yr old Kitchenaid 5door fridge...all interior lights and water dispenser randomly stopped working. Not to be left out, the 'door-ajar' red light/alarm elevated the annoyance factor. After reading this and similar threads, I zeroed in on the wire bundle inside the left deli drawer. I did notice a very slight stress in the webbed sheathing about half way back, but nothing major....likely a snag along the sliding track at some point. There very well could be compromised wire in the bundle.
I simply unfastened the wire harness from the deli drawer....and ALL my issues were magically resolved. BEWARE; the possessed water dispenser seemed to remember some test attempts placed on it over the days prior...and peed all over the floor. Have a cup ready.
I know, its a frustratingly ridiculous bandaid, not a logical solution.....but the relief is still real.
(Note; we have a separate ice maker, and had previously disabled the one on the fridge....so I do not know if this random solution affects the fridge ice maker.)