Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

5 Pages«<2345>
New Topic Post Reply
Options
Go to last post Go to first unread
Guest  
#31 Posted : Tuesday, April 20, 2021 5:50:23 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
We are having the exact same problems with our KitchenAid 5-door refrigerator that is about 3 years old. No ice, no water and no lights - the fridge seems to be staying cold but this is seriously frustrating when it isn't that old. We are going to try using all information you wonderful people have posted and see if we can get this issue fixed! Thanks to everyone that posted about this annoying issue!
Guest  
#32 Posted : Thursday, April 29, 2021 9:48:53 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Same problem, no lights working inside and no water/ice. Tried unplugging the wire from the front door panel and replugging with no success. Watched the replacement video. Must all of those parts be removed to check the wiring harness? What did others do (just unplug the fridge first? Also, we do here a constant clicking coming from the fridge. Assume it is related? Thanks jim
same problem  
#33 Posted : Thursday, April 29, 2021 2:14:06 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
I have a repairman here as we speak...pulled out the left drawer and the harness is fine...no water/ice being dispensed but it is making ice

sometimes lights, sometimes no lights...2 1/2 years old and already $600 in repairs...but damn I love this fridge!
Guest  
#34 Posted : Thursday, May 13, 2021 7:24:28 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
I had the same issue as everyone else: 5 drawer fridge: no lights inside, no water, wont dispense ice. Pulled the left drawer tray (where you put food), pulled off the plastic cover on the back of the front of the front door which exposes the plug, and disconnected the plug and plugged it back in. Voila. Everything working.

That video is great but just go right to the drawer part. You dont have to do all the rest unless this doesnt fix your issue.
Guest  
#35 Posted : Tuesday, June 8, 2021 3:59:08 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
When I took out the wire harness I found it had a broken black wire (sliding the flexible jacket back, after untaping the end, so I could see the wires). I soldered it back together and used heat shrink tubing to protect it put it back together and all working fine again.

I had no lights, no left draw function, no ice and no water. Had to disassemble as per video to get harness out. Mostly love this fridge again.

My only (major) gripe with it is the freezing up the ice dispenser. It still works but since when you open door lets warm air contact the metal grinding plate it creates icing up at the bottom. Every two months I dump ice in plants and turn "bucket" upside down and leave it to dry over night and then replace.
Guest  
#36 Posted : Saturday, June 12, 2021 8:04:28 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Where can I find the video to remove the drawer?
Guest  
#37 Posted : Wednesday, June 16, 2021 10:23:14 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
in the earlier post
Guest  
#38 Posted : Saturday, June 19, 2021 11:51:01 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Same problem as everyone else, no lights, no water, no ice, pantry door panel not working.
Took the entire apart and found that the panel on the drawer was filled with water and board has burn marks in it as well as broken wires in the harness. The price to replace the board and drawer front are $1200.

I hate this fridge
Guest  
#39 Posted : Saturday, June 26, 2021 1:14:12 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
Kitchenaide 5 door refrigerator. Thank you !!! Unplugging plug on meat/cold drink/deli-cheese drawer worked!! Inside lights, water and ice operational again!! Happy days !! Saved me a lot of $$. I can do without being able to select what items i put into that drawer (cold drinks/meat/cheese) for now. Thanks for the great advice.
Guest  
#40 Posted : Sunday, July 11, 2021 3:55:16 AM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 1 time(s) in 1 post(s)
I know this is an old thread, but I just had same issue. The harness connector to unplug (it also fixed mine) is on the backside of the meat drawer front panel. To access it you remove the inner drawer, which gives you access to the backside of the front panel. The inner drawer comes right out, you lift it up and rearward with the drawer fully open. There is a pop in cover over the wire harness connector the snaps into the backside of the front panel (follow the wire harness coming out of the drawer slide) pop that cover off and you’ll have access to the connector. I used a small pick tool to release the harness clip and pulled it apart, and like other said everything else started working properly again.
Quick Reply Show Quick Reply
Users browsing this topic
5 Pages«<2345>
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.