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Biglurr54  
#1 Posted : Tuesday, July 11, 2017 8:15:48 AM(UTC)
Biglurr54

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Our Kitchen Aid fridge began having issues yesterday. My mother in law tripped a ground fault circuit that is before the fridge while I was at work. I came home and reset the circuit and the fridge started back up. When it started back up, the interior lights would not work. They are all LED so its not a bulb socket issue. Also the Ice dispenser did not work, the water dispenser didn't work and the controls on the door were all lit up and would respond to touch but then they would quickly default back within 3 seconds.

I couldnt make any changed on any settings. I unplugged the fridge and gave it a bit and plugged it back in. It didnt change anything.

I pulled out the Ice bin and it was jammed up with a hunk of ice. I remember earlier that morning, i tried to get ice out and the motor spun but it couldnt get the ice out and it seemed jammed. I put everything back together and nothing changed.

I noticed this morning that everything on the control panel is lit up. Normally they turn off when its not being used.

I cant find the model number for the fridge. There is nothing on the doors or inside the fridge. It is similar and could be KRMF706ESS. It looks the same as that one.

1. Where can I find the tag that has the actual model number?
2. How do I reset the computer?
3. How can i check the error codes?
4. Any other ideas of things I can do/try.

Thank you all for your assistance.
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sunbdunn18436  
#2 Posted : Tuesday, January 16, 2018 6:47:35 PM(UTC)
sunbdunn18436

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Hi - I'm having the exact same issue. Fridge was working fine. Opened the door and no LED lights on for any of the doors. Front control panel lights up, but no water or ice. Fridge and freezer appear to be cooling properly. Any ideas?

Thanks,

Bobby
Jamel  
#3 Posted : Thursday, April 19, 2018 11:51:21 PM(UTC)
Jamel

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Hi friends,if you a wondering why the light in your kitchenaid 5 door refrigerator goes out. It has something to do with the meat,beverage, cheese drawer display plug.i have spent two hour trouble shooting this problem all lights out and water and ice inoperable. Just unplug the plug behind the door and all light and water will work I am still trying to figure out what part is causing this but all light and water is working. Hope this help😊
Jamel  
#4 Posted : Thursday, April 19, 2018 11:57:07 PM(UTC)
Jamel

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Hi friends,if you a wondering why the light in your kitchenaid 5 door refrigerator goes out. It has something to do with the meat,beverage, cheese drawer display plug.i have spent two hour trouble shooting this problem all lights out and water and ice inoperable. Just unplug the plug behind the door and all light and water will work I am still trying to figure out what part is causing this but all light and water is working. Hope this help�� I will post the part needed soon once I look into this further.
nashfishin  
#5 Posted : Sunday, July 15, 2018 6:30:07 PM(UTC)
nashfishin

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Hi Jamel, if you figured out the part that fixes the drawer display plug problem please post the details. I am also having the same problem. The alarm stopped after unplugging the drawer connector and powering on/off the fridge. Now I am wondering what part is faulty.
TheDawg1  
#6 Posted : Wednesday, July 25, 2018 11:03:18 PM(UTC)
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Unpluging the drawer worked for me too. Hoping you have figured it out. Dont want to go replacing a $300 part if I dont have to.
ohm  
#7 Posted : Thursday, July 26, 2018 10:29:42 AM(UTC)
ohm

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Part number: WPW10677118
Part number: WPW10677118
Sounds like this parts is bad? KitchenAid, Maytag and Whirlpool
French Door Dual Evaporator Refrigerators Erratic Deli Control Display, Door Ajar Light Remains On, Erratic Ice Maker Operation
File Attachment(s):
Service Pointer - W10666199 (Erratic Dispenser).pdf (1,787kb) downloaded 8 time(s).
Job Aid - W10444924 (R-114) AK12.pdf (1,588kb) downloaded 9 time(s).

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TheDawg1  
#8 Posted : Thursday, July 26, 2018 9:27:17 PM(UTC)
TheDawg1

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Thanks for the info! That said.. if the cause is a spill of liquid on the tray.. then i would consider this a pretty major design flaw..
ohm  
#9 Posted : Friday, July 27, 2018 8:43:39 AM(UTC)
ohm

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So I take it thats where your problem is?
You would be very surprised to see all the service bulletins on a lot of new appliances that are very new. That model or some close to that model but same design can have up to 12 service pointers. Looks like a very pretty refrigerator but has all kinds of problems. It's I call it over engineered. But that the world of most modern appliance.:cool:
Yonzoe  
#10 Posted : Monday, October 1, 2018 11:02:32 AM(UTC)
Yonzoe

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How do you unplug the door panel?
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