Well, the good news is that you cannot get the back panel off because it is not supposed to come off.

I suggest you do the following.

1. Watch this video which will show you how to tear down your machine.

YouTube - Direct Drive Washing Machine Repair Video Tutorial *Watch in HIGH Quality!*

2. After you get the console panel flipped back, disconnect the plastic coupling to the lid switch and "jumper" it back sticking a solid, insulated wire into the two outer terminals of the plastic coupling on the wire coming from the console.

Then see if the machine will go into drain and spin mode. If it does, you have a lid switch problem, which you can easily replace by removing the cabinet and taking out the old switch and putting in a new one.

Good luck and please post what you find.

Thanks for the help. I got the control panel up and the encasement of the washer off. I tried the lid switch bypass and that wasn't it. It makes noise like it's trying to do something but it isn't. Any other things I can try?

Thanks for your help. I did take off the motor and the coupling is broken. I can't find one of the white pegs that broke off. Hope it isn't in the motor somewhere. I'll see if I can get the part tomorrow. I really appreciate all your help. My husband over loaded the washer when he was laid off and doing the laundry now he's working and I'm home fixing the washer. So I really do appreciate the link to the video and all your help. I'll update if I can fix it tomorrow.

Taking 30 minutes to put the cabinet back is sort of a rite of passage, everyone experiences it that way. The next time it will go on the first time!

Glad it worked out, and thanks for updating us.