Hello Gene,

thanks so much for your help. If I understand correctly, I will need to check/replace all of the crimped wires which attach to the water valve which looks like:
http://www.appliancepartspros.c...TFBXL3NvdG9ocHRyYXAv.jpg

and it is located as #2 here:
Cabinet - rear (washer) replacement parts for Maytag MHW2000AWW STACKED WASHER | AppliancePartsPros.com

Also, can you tell me where #2 is located on the back of the machine? From what I can see it Item # 2 connects to item #5 which I believe attaches to the upper right of item # 1

Thanks again!

My tenant told me it always stops leaving her clothes wet and soapy. I'm going to assume that means it stops in the same location each time. The work around my previous tenant use was to turn the dial around and back to where it left off and restart the machine.

Should I tell them to run a load with cold/cold and see if any water comes out? Or is there a better way to do that?

Hello Gene, i have a maytag neptune washer, model mah5500bww, starts,fills up,runs, then stops during wash cycle, water in drum w/ clothes, no error codes, try to do spin cycle, it starts, then stops, timer goes to 0 from 9, if i hold dwn delicatesbutton and heavy soil button at same time for 3 secs and then do spin, water pumps out, but display goes off and drum spins forever, until i unplug machine, any thoughts? thanks

will do tomorrow, thanks, i am also changing the large rubber gasket in front of the drum, it is ripped in a couple of spots, would this have anything to do with my problem?