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Kenmore Elite Oasis Top Loader will not drain or spin
Rank: Member
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Joined: 8/15/2009(UTC) Posts: 4
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Having trouble with a 22 month old Kenmore top loading Elite Oasis Washer. Had been getting the LD code error message; checked drain and hoses- all OK. Now the unit runs through a wash cycle, and stops at the spin cycle and will not drain.
Drain is clear, supply hoses clear.
Will not run on spin cycle alone, either.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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The LD error code on these machines is like having a business consultant come out and look at your company. What he or she will tell you is technically correct and absolutely useless as far as fixing the problem.
The error normally occurs when you have an obstruction in the drain line. It sounds like you have checked this out, but I would recommend you remove and clear the drain pump and you might as well do the same for the recirculating pump at the same time. Put things back together and see if this does not solve the problem.
If it does not you could try replacing the drain pump, but it is an expensive part and you will not be certain this will solve the problem, as the problem could be in the wiring or the main control board.
Sorry not to be of more help, but that is life with this diagnostic.
Good luck.
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Rank: Member
Groups: Registered
Joined: 8/15/2009(UTC) Posts: 4
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Thanks for the post; i happened to be looking in the forums and say the following "They will replace the Control Board/panel for freee call 1-800-659-7026."
I called the 800 number; and it is the Sears Recall Center. My washer is under a 'recall'; and I have them ordering the board [also a thread I found on this forum site]. They are coming out on 9-8-09 to change the board. Good News- there is a 90 day follow on warranty to the recall. I'll post and let you all know how this goes.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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Great, glad you found that and I hope it solves the problem.
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Rank: Member
Groups: Registered
Joined: 9/5/2009(UTC) Posts: 2
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Originally Posted by: Rolo1 Having trouble with a 22 month old Kenmore top loading Elite Oasis Washer. Had been getting the LD code error message; checked drain and hoses- all OK. Now the unit runs through a wash cycle, and stops at the spin cycle and will not drain.
Drain is clear, supply hoses clear.
Will not run on spin cycle alone, either. Today, we too got the Ld fault code with an Oasis (110.27082602) washer of similar vintage. I initiated the automated diagnostics which displayed two saved/logged fault codes: F51 and F32. The automated diagnostics did not show a failure, and the technician's troubleshooting guide had numerous manual initiated tests to try - though none exactly matched the conditions of Ld code with empty washer tub. I tried all the tests without finding an error; with the last test, I eventually reset the pressure sensor zero reading. This action seemed logical as the washer drain pump would continue to run after emptying the tub; it didn't seem to "know" that it was empty and move onto the spin cycle. This reset worked for now - we've done 3-4 loads with no problem. I have my fingers crossed that I don't have to replace the control board!!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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Well, good thinking, and I hope it keeps on working. Thanks for sharing that with everyone.
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Rank: Member
Groups: Registered
Joined: 9/6/2009(UTC) Posts: 2
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Originally Posted by: RangerRickT Today, we too got the Ld fault code with an Oasis (110.27082602) washer of similar vintage. I initiated the automated diagnostics which displayed two saved/logged fault codes: F51 and F32. The automated diagnostics did not show a failure, and the technician's troubleshooting guide had numerous manual initiated tests to try - though none exactly matched the conditions of Ld code with empty washer tub. I tried all the tests without finding an error; with the last test, I eventually reset the pressure sensor zero reading. This action seemed logical as the washer drain pump would continue to run after emptying the tub; it didn't seem to "know" that it was empty and move onto the spin cycle. This reset worked for now - we've done 3-4 loads with no problem. I have my fingers crossed that I don't have to replace the control board!! I competely took appart my washer today and found no obstructions, and both motors turned. There was some gunk in the hoses but nothing that didn't allow water flow. I'm running a clean wash now with some bleach and we'll see what happens. Where did you find the Technician's Troubleshooting Guid to do the tests? How were you able to reset the pressure sensor to zero?
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Rank: Member
Groups: Registered
Joined: 1/4/2010(UTC) Posts: 3
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Thanks. This helps me as well as I have the exact same problem.
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Rank: Member
Groups: Registered
Joined: 1/4/2010(UTC) Posts: 3
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How do you get automated diagnostics? I have the exact same problem.
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Rank: Member
Groups: Registered
Joined: 9/6/2009(UTC) Posts: 2
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I fixed mine by calling sears and found out it was under a recall and got it replaced, parts and labor for free. The entire electric board had to be replaced.
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Kenmore Elite Oasis Top Loader will not drain or spin
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