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charlene1119  
#111 Posted : Sunday, August 9, 2009 5:27:15 PM(UTC)
charlene1119

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Originally Posted by: abadfish66 Go to Quoted Post
Redbird and Tami, yes it would be covered....under 3 years old is free. 3-5 years old $100

Can you let me know if my part would be covered
GSL25JFRF BS
#AL230290
Any information would be greatly appreciated
Thank you
Gene  
#112 Posted : Sunday, August 9, 2009 7:37:46 PM(UTC)
Gene

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Call GE at 1-800-626-2224 or 1-800-626-2005

Gene.
charlene1119  
#113 Posted : Sunday, August 9, 2009 10:41:40 PM(UTC)
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Thank you Gene for the number. I made an appointment for a sevice call at the GE website and they are coming on Tues. Do you advise me to call the number before they arrive or should I just speak with the service man?
Thank you in advance
Gene  
#114 Posted : Monday, August 10, 2009 1:07:47 PM(UTC)
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I would try to get as much as possible information over the phone - it's free!

Gene.
FishingDude  
#115 Posted : Monday, August 17, 2009 9:28:58 PM(UTC)
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Aout the only thing free will be the phone call. My fridge did the same thing last night. I too found swollen burnt smelling capacitors and replaced them with some new ones and everhting has been running right on it since. The fix was very easy for me, but I think almost anyone could do it with $3 worth for the 2 capacitors and $20 for a little soldering kit and a solder sucker.
I called GE for the free fix and was told they would have to send someone out at my expense around $100 and the board would be free. What?! Told them I am a refrigeration tech and I can change it myself just send me the board and they wouldn't do it! Well, they would send me the board, but they wanted $189 for it!!! What? I can't replace my own "free replacement" board? I still have to pay for their design fault? This just doesn't sit well with me. I have even started to wonder what becomes of those boards when their technician replaces it?
misstr2  
#116 Posted : Tuesday, August 18, 2009 12:34:52 PM(UTC)
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I am having a constant clicking sound, the fan appears to try to turn and then stops. I think the noise is coming from the mother board.
model no.GSL251GREBS
serial no. VG226743

Thanks-
Who do I call and what do I tell them?
Gene  
#117 Posted : Tuesday, August 18, 2009 10:17:05 PM(UTC)
Gene

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Originally Posted by: misstr2 Go to Quoted Post
I am having a constant clicking sound, the fan appears to try to turn and then stops. I think the noise is coming from the mother board.
model no.GSL251GREBS
serial no. VG226743

Thanks-
Who do I call and what do I tell them?


If you are somehow handy then you probably can fix it yourself, paying only for parts (looks like the main control board and the evaporator fan motor). Otherwise you have to call a certified technician.

- The main control board Part number: AP4436216
Part number: AP4436216


- The evaporator fan motor assembly Part number: AP3191003
lastsojourner  
#118 Posted : Wednesday, August 19, 2009 10:35:28 AM(UTC)
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Just curious if someone can tell me if I qualify for free or discounted main control board replacement ... model - hss25gfphww ... serial rg217570 - any help is greatly appreciated ... Thanks :confused::confused::confused:
lastsojourner  
#119 Posted : Wednesday, August 19, 2009 10:42:08 AM(UTC)
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Also ... where are folks getting that " WR " control board number , cause I cannot seem to find a WR # anywhere on it ... Thanks :confused::confused::confused:
Gene  
#120 Posted : Wednesday, August 19, 2009 12:42:18 PM(UTC)
Gene

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Originally Posted by: lastsojourner Go to Quoted Post
Just curious if someone can tell me if I qualify for free or discounted main control board replacement ... model - hss25gfphww ... serial rg217570 - any help is greatly appreciated ... Thanks :confused::confused::confused:


Unfortunately the only place where you can get all such information is GE.
Quote:
Call GE at 1-800-626-2224 or 1-800-626-2005


Gene.
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