Rank: Member
Groups: Registered
Joined: 2/22/2008(UTC) Posts: 7
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My Whirlpool side by side refrigerator's ice maker stopped woring the other day. I have water going to the water dispenser, but the ice maker is producing any ice. What is the first step in determining what is wrong with my refrigerator. HELP!!!
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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The first thing I would check is the water feeding tube into the ice maker for frost inside. If it is frozen up, defrost it using a hair dryer and replace the water inlet valve (#10 on the ice maker parts break down diagram). - The part number for the water inlet valve is AP3160649 Here are the break down diagrams for the Whirlpool refrigerator Model ED5FHEXMT00Gene.
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Rank: Member
Groups: Registered
Joined: 2/22/2008(UTC) Posts: 7
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I checked the water feeding tube, no signs of frost or water. What now?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
Groups: Registered
Joined: 2/22/2008(UTC) Posts: 7
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Well after testing points L & N, there was 120V. I then created a short with points T & H, and the motor didn't respond. So I have to replace the entire unit, what is the part number and what is the cost range.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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There are two options: 1. You can replace the motor-module which cost $61.90 or 2. You can replace the whole ice maker which cost $96.50 Because we do not know what else, besides the motor, is bad - I would recommend to replace the whole ice maker. - The part number for the motor-module assembly is AP3177342 - The part number for the ice maker is AP2984633 Gene.
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Rank: Member
Groups: Registered
Joined: 2/22/2008(UTC) Posts: 7
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Well I replaced the entire ice maker, and nothing happened. Will the ice maker automaticly start, or do I need to reset something? I don't know if the water is even getting to the freezer. I do have water coming from the door? And there are no signs of frost or freezing in the line coming through the back of the frigerator.
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