A friend's Frigidaire fghb2800lfe refrigerator was delivering only crushed ice. After reading several forums, I determined that the cube/crushed solenoid was probably bad, and ordered a new one.

Upon taking out the old solenoid, and testing it, it was physically locked with the shaft tilted to one side. It was also showing a direct short on a multi-meter (confirmed by applying 120v to the terminals and popping a house circuit breaker).

I tested the new solenoid, and installed it, but it appears that it's not getting voltage.

Any suggestions on where to go next?