Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
mbe5003  
#1 Posted : Sunday, November 30, 2014 1:49:35 PM(UTC)
mbe5003

Rank: Member

Groups: Registered
Joined: 11/30/2014(UTC)
Posts: 2

Dryer stopped heating so I did the troubleshooting and everything checked out so it pointed to the control board. It had exactly 10 ohms in the heater circuit and it was within the range (12.something KOhms) for the thermal fuse/thermistor circuit. so at that point it said to replace the control electronics. I went to my parts store and they ordered me Part # W10405827 based on the parts diagram for my model, even though the model number on the board itself was W10317636. Well the board they ordered did the exact same thing when I installed it, machine turned on and ran fine but didn't heat. So I went back and they swapped it out for the one matching the board that I had (the ...636 number) and now the machine won't do anything, attached is a picture of the display when I plug it in. No buttons function at all, no beeping or anything. The only noticible difference between the original board and this one is that the original said REV B and this one says REV C after the part number.

UserPostedImage[/url]

Whats the next step??? I'm going to try going back to the parts store tomorrow with this board and see what they tell me.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Sunday, November 30, 2014 2:57:16 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
I cannot say what is going on with the boards.

When it ran but did not heat did you check the power?
The board and motor use half the line (120 volts) but the heater requires the full 240 volts (L1 to L2)

Try flipping the breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
Check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Do this with the heater off and on.
[COLOR="Red"]Be careful as 240 volts is lethal !!![/COLOR]
THIS FORUM IS DEAD!!!!!!!
mbe5003  
#3 Posted : Monday, December 1, 2014 4:55:25 PM(UTC)
mbe5003

Rank: Member

Groups: Registered
Joined: 11/30/2014(UTC)
Posts: 2

Well I got the original board back and after some farther investigation it was just a simple fix, I tested and had power at the outlet and tested the cord and had continuity, but when I tested for power at the drier one of the legs kept showing zero. It took some simple bending of the prongs on the plug to make sure they were making good contact and that was it.

Drier is working like normal again, thanks for the advice with the power and how only the drier needs one of the legs that really helped narrow down the problem.
denman  
#4 Posted : Tuesday, December 2, 2014 12:32:28 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
You are welcome.

And thanks for getting back to us. Now when others search for a similar problem they will see what actually worked instead of just suggestions about what could be the cause.
THIS FORUM IS DEAD!!!!!!!
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.