Rank: Member
Groups: Registered
Joined: 11/19/2011(UTC)
Posts: 2
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my neptune washer made a loud noise during the wash cycle and blew a circuit breaker. When I reset the breaker, there was no power to the washer (the control was blank). I plugged it into another outlet and made sure it was hot, but still no power to the control panel. I had to pull the green emergency "string" to open the door and get clothes out. Any idea what failed? I first thought that it was the motor control board, but would this kill the control panel?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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If you are getting power to the control board but nothing happens then the control board is the first place to look for the problem. Use a meter to make sure you have current at the control unit.
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Rank: Member
Groups: Registered
Joined: 11/19/2011(UTC)
Posts: 2
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Originally Posted by: sidfink43  If you are getting power to the control board but nothing happens then the control board is the first place to look for the problem. Use a meter to make sure you have current at the control unit. i have 120v to the control board and 24V and 5V coming out of the transformer. I don't see any obvious burns on the cirduit board. The motor control board also looks undamaged and all three motor ohms check out OK. Any ideas?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Here is a link to the service manual for your unit which will tell you how to do testing and what the voltages should be
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