Rank: Member
Groups: Registered
Joined: 3/16/2009(UTC) Posts: 2
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The agitator will not agitate or spin at all (I know its not the door switch and it is pumping the water out of the drum. I read that some machines have a reverse function with the motor to agitate, is this the case with this machine? Also, the agitator will not spin, at all, either direction, by hand; is this indicative of anything? I realize that it could be the water level switch, but at the beginning of the cycle, the water does fill up and shut off; at this point, I should have agitation. I can spin the drum within the outer plastic bowl in both directions, but am not exactly sure the total process. any help appreciated. Wayne
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Wayne, If the motor does run during the agitation and spin then the problem most likely is a broken motor drive coupling (#13 on the diagram) - The part number for the coupling is AP3963893You have to remove the washer cabinet to access the part. The complete instruction attached. Gene.
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Rank: Member
Groups: Registered
Joined: 3/16/2009(UTC) Posts: 2
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Thanks for your reply Gene. Today, I eased the unit over and started inspecting the coupling. On first look, the coupling looked ok, but I noticed debris all over the frame surrounding the coupling and then I tried to spin the coupling, it was loose as a goose. After I removed the coupling, I was able to spin the agitator which backfeeds the gear box and it spun freely. I went to a hardware store, replaced the coupling and so far, it has washed about 5 loads of clothes.
I appreciate this forum and the people who are generous with their trade knowledge.
Wayne Hilburn
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome. We are glad you were able to fix it.
Gene.
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