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The above microwave oven stopped microwaving today. Everything (lights, vent fan, clock, timer, etc.) works OK except for the microwave function. When any button to microwave is selected, there is a "clicking" noise but no microwaving. Can you advise what the problem(s) might be? Thanks.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Very likely the problem is a bad magnetron. In order to replace it you have to remove the microwave from the cabinet. - The magnetron Part number: AP2025937
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Rank: Member
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From your reply to my earlier query, it appears I have a bad Magnatron in my GE Model JV1350WW002 under the cabinent Microwave. I would like to replace this part but am unsure of the magnitude of this project. Do you have available step-by-step instructions for replacement of this part? Thanks.
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Rank: Member
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Joined: 11/4/2010(UTC) Posts: 6
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Appreciate your instructions on replacing magnatron. I want to determine if I can remove old Mag before ordering new one, but am having difficulty getting microwave down. Have removed 4 bolts holding unit to upper cabinet. Unit is loose but will not slide out. I think it is somehow attached to the rear wall mounting plate which I don't have access to. Any suggestions on how to proceed? Thanks.
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Rank: Advanced Member
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Originally Posted by: bloop ...I want to determine if I can remove old Mag before ordering new one... I do not think it is a good idea. Much easier to remove an old part having a new part next to it. It can protect you from possible mistakes. The installation instructions might help you to remove the microwave from the cabinet. Gene.
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Rank: Member
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Gene,
You're absolutely right about having the new part alongside the old before installing. If I can ever get the unit down so that I may inspect it and assure myself that I am competent enough to replace the Magnetron, I intend to order one. It is my understanding that if this is not the problem, you will accept a return. Is this correct? This may be a moot question since I'm not having much luck in getting the unit down. I have viewed the installation manual and it appears the unit should slide out after a downward tilt. I've tried this method several times but the unit will not release from the wall mounting plate. The unit is a pretty tight fit and I am unable to tilt it down very far. Perhaps that is the problem; however, I'm a patient man and I'll keep trying. Thank you very much for the information you have provided and please excuse my longwindedness.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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You are welcome.
You are absolutely right about return of the part. The only thing is - it has nothing to do with me. I do not work for Appliance Parts Pros. I'm just one of volunteers helping people like you with their DIY projects.
Gene.
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Rank: Member
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Joined: 11/4/2010(UTC) Posts: 6
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Gene,
I finally got my microwave unit out and am ready to open the cabinent. Question: Is there any way to determine whether the magnatron in my unit is bad before I order a new one? Thanks again for all your help.
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Rank: Member
Groups: Registered
Joined: 11/4/2010(UTC) Posts: 6
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Gene
Sorry to bother you again but am having difficulty gaining access to this tube. I have your instructions for removal of tube but they don't seem to apply precisely to the Model JVM1350WW002. Could you possible be more specific as to how to gain access to the tube on this model? I do appreciate your patience and advise.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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You will see the magnetron and how it is secured to the chassis as soon as you removed the outer case. There is nothing complicated, just tons of screws. Click on the diagrams link in one of the previous posts and it might help you too.
Gene.
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