Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
bloop  
#1 Posted : Thursday, November 4, 2010 8:33:04 AM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

The above microwave oven stopped microwaving today. Everything (lights, vent fan, clock, timer, etc.) works OK except for the microwave function. When any button to microwave is selected, there is a "clicking" noise but no microwaving. Can you advise what the problem(s) might be? Thanks.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Thursday, November 4, 2010 3:10:30 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Very likely the problem is a bad magnetron. In order to replace it you have to remove the microwave from the cabinet.

- The magnetron Part number: AP2025937
bloop  
#3 Posted : Friday, November 5, 2010 3:19:22 AM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

From your reply to my earlier query, it appears I have a bad Magnatron in my GE Model JV1350WW002 under the cabinent Microwave. I would like to replace this part but am unsure of the magnitude of this project. Do you have available step-by-step instructions for replacement of this part? Thanks.
bloop  
#4 Posted : Friday, November 5, 2010 7:38:26 AM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

Appreciate your instructions on replacing magnatron. I want to determine if I can remove old Mag before ordering new one, but am having difficulty getting microwave down. Have removed 4 bolts holding unit to upper cabinet. Unit is loose but will not slide out. I think it is somehow attached to the rear wall mounting plate which I don't have access to. Any suggestions on how to proceed? Thanks.
Gene  
#5 Posted : Friday, November 5, 2010 12:43:01 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Originally Posted by: bloop Go to Quoted Post
...I want to determine if I can remove old Mag before ordering new one...


I do not think it is a good idea. Much easier to remove an old part having a new part next to it. It can protect you from possible mistakes.


The installation instructions might help you to remove the microwave from the cabinet.

Gene.
bloop  
#6 Posted : Friday, November 5, 2010 3:06:57 PM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

Gene,

You're absolutely right about having the new part alongside the old before installing. If I can ever get the unit down so that I may inspect it and assure myself that I am competent enough to replace the Magnetron, I intend to order one. It is my understanding that if this is not the problem, you will accept a return. Is this correct? This may be a moot question since I'm not having much luck in getting the unit down. I have viewed the installation manual and it appears the unit should slide out after a downward tilt. I've tried this method several times but the unit will not release from the wall mounting plate. The unit is a pretty tight fit and I am unable to tilt it down very far. Perhaps that is the problem; however,
I'm a patient man and I'll keep trying. Thank you very much for the information you have provided and please excuse my longwindedness.
Gene  
#7 Posted : Friday, November 5, 2010 3:29:01 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
You are welcome.

You are absolutely right about return of the part. The only thing is - it has nothing to do with me. I do not work for Appliance Parts Pros. I'm just one of volunteers helping people like you with their DIY projects.

Gene.
bloop  
#8 Posted : Sunday, November 7, 2010 2:50:21 AM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

Gene,

I finally got my microwave unit out and am ready to open the cabinent. Question: Is there any way to determine whether the magnatron in my unit is bad before I order a new one? Thanks again for all your help.
bloop  
#9 Posted : Sunday, November 7, 2010 6:10:58 AM(UTC)
bloop

Rank: Member

Groups: Registered
Joined: 11/4/2010(UTC)
Posts: 6

Gene

Sorry to bother you again but am having difficulty gaining access to this tube. I have your instructions for removal of tube but they don't seem to apply precisely to the Model JVM1350WW002. Could you possible be more specific as to how to gain access to the tube on this model? I do appreciate your patience and advise.
Gene  
#10 Posted : Monday, November 8, 2010 4:18:38 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
You will see the magnetron and how it is secured to the chassis as soon as you removed the outer case. There is nothing complicated, just tons of screws. Click on the diagrams link in one of the previous posts and it might help you too.

Gene.
Users browsing this topic
Guest (3)
Similar Topics
Microwave repair (Microwave Repair)
by Tim Swanson 11/20/2013 1:20:16 PM(UTC)
Microwave repair (Microwave Repair)
by Burde Kamath 2/11/2013 4:08:13 AM(UTC)
Is this microwave repairable (Microwave Repair)
by kalt 12/31/2012 9:41:35 AM(UTC)
Microwave Repair (Microwave Repair)
by ramara 12/4/2012 1:13:52 PM(UTC)
microwave repair help (Microwave Repair)
by dia 10/1/2012 1:08:16 PM(UTC)
Microwave repair (Microwave Repair)
by gskill@bellsouth.net 8/1/2012 3:21:05 AM(UTC)
Microwave Repair (Microwave Repair)
by JO D 12/11/2011 4:17:55 AM(UTC)
Microwave Repair (Microwave Repair)
by DANLUDLOW 11/28/2011 7:28:09 AM(UTC)
microwave repair (Microwave Repair)
by cking1269 11/4/2011 9:04:36 AM(UTC)
kenmore microwave repair (Microwave Repair)
by ploou 11/3/2011 10:42:00 AM(UTC)
GE microwave repair help (Microwave Repair)
by Tom in Crozet 4/28/2011 7:07:55 PM(UTC)
Microwave Repair with loud noise (Microwave Repair)
by Faith4220 12/26/2010 11:20:14 AM(UTC)
microwave repair (Microwave Repair)
by stillyrabbit 12/22/2010 10:52:18 AM(UTC)
Is old microwave repairable? (Microwave Repair)
by sadiehaflinger 11/17/2009 9:51:36 AM(UTC)
microwave repair (Microwave Repair)
by allene 10/12/2009 7:58:42 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.