Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

2 Pages12>
Options
Go to last post Go to first unread
Jamesdog  
#1 Posted : Wednesday, July 28, 2010 10:39:13 AM(UTC)
Jamesdog

Rank: Member

Groups: Registered
Joined: 7/28/2010(UTC)
Posts: 5

Gene,

We have a KItchen Aid KSRP25FNBL00 That the ice is not working on. The tray fills with water however then the tray never dumps itself into the storage bin. Any ideas???


Thank you!!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Wednesday, July 28, 2010 1:48:00 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

Most likely the problem is a bad ice maker.

- The ice maker Part number: AP3182733
Jamesdog  
#3 Posted : Wednesday, July 28, 2010 1:59:52 PM(UTC)
Jamesdog

Rank: Member

Groups: Registered
Joined: 7/28/2010(UTC)
Posts: 5

gene,

Thanks for the response!! Is there a way to troubleshoot this and find out if it is fir sure the ice maker unit and not a relay or the optics?

Thank you again!!!
Gene  
#4 Posted : Wednesday, July 28, 2010 2:14:04 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

Open the freezer door. Close the flapper on the left side to clear the optic beam and watch the LED on the right side. If it stays on, there is nothing wrong with the optics.

Gene.
Jamesdog  
#5 Posted : Wednesday, July 28, 2010 2:19:28 PM(UTC)
Jamesdog

Rank: Member

Groups: Registered
Joined: 7/28/2010(UTC)
Posts: 5

I did as you suggested and if I close the flapper the led stays on, and if I cover the beam the led flashes.....
So if the ice maker unit the only other thing it can be?

Thanks again!!!
Gene  
#6 Posted : Wednesday, July 28, 2010 2:32:02 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

James,

I understand your point. The ice maker is expensive, but there is nothing else left.

Gene.
Jamesdog  
#7 Posted : Wednesday, July 28, 2010 2:43:21 PM(UTC)
Jamesdog

Rank: Member

Groups: Registered
Joined: 7/28/2010(UTC)
Posts: 5

So there is nothing else in the "loop" that can be causing this issue other than the ice maker unit, am I correct?
Is replacement of the unit difficult??
Thanks again!!!
Gene  
#8 Posted : Wednesday, July 28, 2010 2:48:25 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

The instructions are attached to the reply.

Gene.
File Attachment(s):
In-door ice system - Removing the ice maker.doc (627kb) downloaded 36 time(s).

You cannot view/download attachments. Try to login or register.
Jamesdog  
#9 Posted : Wednesday, July 28, 2010 6:32:34 PM(UTC)
Jamesdog

Rank: Member

Groups: Registered
Joined: 7/28/2010(UTC)
Posts: 5

Thanks so much for your help!! I will order the ice maker kit and see if that fixes it!!
Gene  
#10 Posted : Wednesday, July 28, 2010 6:34:27 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

You are welcome. Keep us posted.

Gene.
Users browsing this topic
2 Pages12>
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.