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Kitchenaid Superba ice maker not dumping ice
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Model: KSRP25FNBL00 Brand: Kitchen Aid Age: 1 - 5 years
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Jamesdog  
#1 Posted : Wednesday, July 28, 2010 10:39:13 AM(UTC)
Jamesdog

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Gene,

We have a KItchen Aid KSRP25FNBL00 That the ice is not working on. The tray fills with water however then the tray never dumps itself into the storage bin. Any ideas???


Thank you!!
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Gene  
#2 Posted : Wednesday, July 28, 2010 1:48:00 PM(UTC)
Gene

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Most likely the problem is a bad ice maker.

- The ice maker Part number: AP3182733
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Jamesdog  
#3 Posted : Wednesday, July 28, 2010 1:59:52 PM(UTC)
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gene,

Thanks for the response!! Is there a way to troubleshoot this and find out if it is fir sure the ice maker unit and not a relay or the optics?

Thank you again!!!
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Gene  
#4 Posted : Wednesday, July 28, 2010 2:14:04 PM(UTC)
Gene

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Open the freezer door. Close the flapper on the left side to clear the optic beam and watch the LED on the right side. If it stays on, there is nothing wrong with the optics.

Gene.
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Jamesdog  
#5 Posted : Wednesday, July 28, 2010 2:19:28 PM(UTC)
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I did as you suggested and if I close the flapper the led stays on, and if I cover the beam the led flashes.....
So if the ice maker unit the only other thing it can be?

Thanks again!!!
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Gene  
#6 Posted : Wednesday, July 28, 2010 2:32:02 PM(UTC)
Gene

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James,

I understand your point. The ice maker is expensive, but there is nothing else left.

Gene.
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Jamesdog  
#7 Posted : Wednesday, July 28, 2010 2:43:21 PM(UTC)
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So there is nothing else in the "loop" that can be causing this issue other than the ice maker unit, am I correct?
Is replacement of the unit difficult??
Thanks again!!!
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Gene  
#8 Posted : Wednesday, July 28, 2010 2:48:25 PM(UTC)
Gene

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The instructions are attached to the reply.

Gene.
File Attachment(s):
In-door ice system - Removing the ice maker.doc (627kb) downloaded 60 time(s).
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Jamesdog  
#9 Posted : Wednesday, July 28, 2010 6:32:34 PM(UTC)
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Thanks so much for your help!! I will order the ice maker kit and see if that fixes it!!
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Gene  
#10 Posted : Wednesday, July 28, 2010 6:34:27 PM(UTC)
Gene

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You are welcome. Keep us posted.

Gene.
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