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#51 Posted : Monday, July 25, 2022 2:51:24 PM(UTC)
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Thanks for the fix. The drawer track sliced two cables in the left drawer. Slide the protective sleeve back until you find the two broken wires and mend them back together. Should only take 10 min.

Lift the grey drawer tray on the left out, Unclip the drawer front by lifting the metal locking tabs. Use a flat screwdriver to remove the cover over the wire harness plug located on the bottom inside right of the drawer face, Then unplug it and set the drawer face on the ground. Remove the snap on wire cover from the left track. Slide the protective sleeve back that covers the wires until you find the damaged wire and mend them back together.
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#52 Posted : Tuesday, August 2, 2022 9:04:09 AM(UTC)
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Where is that plug located??
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#53 Posted : Tuesday, August 2, 2022 9:05:05 AM(UTC)
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Can anyone tell me specifically where that plug is at so I can get my lights and ice and water working again??
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#54 Posted : Friday, August 5, 2022 9:05:33 AM(UTC)
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the plug is on the back of the left-hand deli drawer, under a protruding cover.
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#55 Posted : Friday, August 5, 2022 9:18:28 AM(UTC)
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anyone got the part number of the wiring harness?
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#56 Posted : Saturday, August 6, 2022 4:23:56 AM(UTC)
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Question . Is it possible that the fan is not moving enough air to cool the fridge and freezer ?

I put a floor fan in front of the fridge and it works fine so I thought that the fan was no good. Ordered the fan motor. When I pulled out the fridge to change the fan it was working. So i put it back in place and moved the floor fan thinking all was well but it stopped cooling again .

should i just change the fan ?
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#57 Posted : Monday, August 8, 2022 8:03:59 PM(UTC)
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Connector in question is in the left hand deli drawer right above the freezer. You need to lift out the tray holding food and then you can disconnect the door and lift out. The door is disconnected by two latches under the door brackets on both sides. Once the door is removed you can carefully lift out a cover (gray on kitchenaid we have and the connector is there. Need to use a flat tool to remove connector “snaps” on both sides. I left it disconnected and everything now works except the deli drawer settings. Will chase down the wiring issue when I have time.
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#58 Posted : Tuesday, August 9, 2022 7:27:29 AM(UTC)
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I've disconnected the plug going into the back of the deli-drawer and left it unplugged as I didn't see any broken wires in the harness. I now have lights and ice, but no water. Will replacing the wiring harness address that issue? That's my next step (least costly) before moving onto circuit boards etc. Thoughts?
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#59 Posted : Wednesday, October 12, 2022 3:29:11 PM(UTC)
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Originally Posted by: TheDawg1 Go to Quoted Post
Thanks for the info! That said.. if the cause is a spill of liquid on the tray.. then i would consider this a pretty major design flaw..


Ditto- and then some. This design flaw should be a recall!
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#60 Posted : Wednesday, October 26, 2022 6:33:33 AM(UTC)
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wow I have been battling with this issue for nearly a year! I didn't want to replace a 5 year old refrigerator because it was mainly annoyance and not affecting the cooling. Came across this thread, unplugged the plug in the left deli drawer and boom problem solved
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