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Eric D  
#1 Posted : Monday, November 1, 2021 12:22:30 PM(UTC)
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Eric D

Rank: Member

Groups: Registered
Joined: 11/1/2021(UTC)
Posts: 0
United States
Location: WI

Hey all,

Did a quick search and didn't find much on this particular model in regards to troubleshooting.

I have a Jennair JEC9530ADW - The front right burner is a Dual element or "Custom Control" burner. Probably about a month ago it just stopped working.

First glance I figured the element was bad because when I turn the knob in either direction, the power indicator light comes on and the cooling fan.

Ordered a replacement element, swapped it out...still nothing. I hooked my multimeter up and I can see power going to the element(120v), and could see power on the switch. However, I had no good way of testing the relays.

I did manage to get the big burner to come on for a second...not sure how...but it came on. turned it on before it got too hot. Put it all together, reinstalled...turned the knob and again nothing.

Ordered a replacement infinite switch, swapped it out...again nothing. The power indicator light comes on, fan comes on, just no element. Hooked the multimeter up and I see power again (120v) at the burner when it is on.

All the other burners work fine.

Thoughts on what I can check next? I'm really at a loss after replacing the two main parts I thought it could be.

Edited by user Monday, November 1, 2021 12:52:21 PM(UTC)  | Reason: Not specified

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Eric D  
#2 Posted : Monday, November 8, 2021 6:48:24 PM(UTC)
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Eric D

Rank: Member

Groups: Registered
Joined: 11/1/2021(UTC)
Posts: 0
United States
Location: WI

Any folks know what i could troubleshoot/check next? Appreciate the help!

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