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KeithMinnick  
#1 Posted : Monday, April 2, 2018 1:35:46 PM(UTC)
KeithMinnick

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Joined: 4/2/2018(UTC)
Posts: 2

The machine stopped in the middle of a load with the unbalanced alarm going off. The washer is empty and the alarm will not \turn off. Unplugged the washer, drained out the water. Turned the washer back on. The washer fills with water, but it will not do anything else.
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Jerry / APP Team  
#2 Posted : Tuesday, April 3, 2018 6:36:25 AM(UTC)
mattt

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Hello KeithMinnick,
While the issue sounds like one caused by a bad a pressure switch, I'm sorry but we will need to ask you to please verify the model number from the units' I.D. tag since this model has no alarm on it. Thank you for your patience and understanding in this matter.
KeithMinnick  
#3 Posted : Tuesday, April 3, 2018 7:03:10 AM(UTC)
KeithMinnick

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Joined: 4/2/2018(UTC)
Posts: 2

The model number of the washer is LSR70109Q2
Jerry / APP Team  
#4 Posted : Tuesday, April 3, 2018 7:28:30 AM(UTC)
mattt

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Hello KeithMinnick,
LSR7010PQ2 is a valid model number but LSR70109Q2 is not. LSR7010PQ2 has no alarm on it. Is it possible that you could be hearing something else that might sound like an alarm like possible something in the drain pump? Since the unit has no alarm, we are confused by this. I would still maintain that if the unit will not spin or agitate there will have to be an issue with the pressure switch Part number: AP4567828
Part number: AP4567828
or possibly the motor coupler Part number: AP3963893
Part number: AP3963893
.
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