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tombishop22  
#1 Posted : Thursday, August 11, 2016 7:04:17 AM(UTC)
tombishop22

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:confused: Washer would not high speed spin after replacing MCU. Replaced CCU and now will not start. F99 code only.
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brobriffin  
#2 Posted : Thursday, August 11, 2016 4:41:52 PM(UTC)
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F99 NOT SUPPORTED
User selected on the UI the unsupported Cycle on the
CCU. Mismatch of User Interface and CCU or corrupted
EEPROM.
Possible Causes/Procedure
1. Perform Service Cycle to pair the UI and CCU SW.
2. Replace User Interface. If failure still present:
3. Also replace the CCU.
tombishop22  
#3 Posted : Monday, August 15, 2016 9:48:02 AM(UTC)
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[MODEL][/MODEL]
What is "Service Cycle"? I tried the diagnostic process and only got flashing lights along with "F99" flashing on the display.
Is there a way to tell whether the problem is in the CCU or in the UI?
brobriffin  
#4 Posted : Wednesday, August 17, 2016 6:42:01 AM(UTC)
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tombishop22  
#5 Posted : Thursday, August 18, 2016 7:46:11 AM(UTC)
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I wish the manual to this washer was written as well as the one you reference. The controls are very different on that machine though.
brobriffin  
#6 Posted : Thursday, August 18, 2016 5:52:49 PM(UTC)
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I will keep searching for the service manual for this machine. Hopefully someone else on this forum might be able to pitch in!
tombishop22  
#7 Posted : Friday, August 19, 2016 1:54:39 PM(UTC)
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I have the service manual which came with the machine. The problem is that it does not have enough info to get me there. I am changing the CCU back to the old one for now to confirm that the machine returns to its previous state.
tombishop22  
#8 Posted : Monday, August 22, 2016 1:44:47 PM(UTC)
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After reinstalling the old CCU board I now have an F71 fault. This seems to point to the UI causing the F99 with the new CCU. Am I thinking correctly?
brobriffin  
#9 Posted : Monday, August 22, 2016 2:08:46 PM(UTC)
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Ah! Now a tangible code which indicates the motor control board is the culprit. So likely this is your problem. Try replacing this
Whirlpool WP8183196 Electronic Control Board - AppliancePartsPros.com
It should fix your issues, if not don't forget our Buy n Try policy, you can read about it if you click the 365-days return link.....
tombishop22  
#10 Posted : Tuesday, August 23, 2016 7:41:48 AM(UTC)
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Thanks for the reply. I have replaced the MCU twice. The second time it made no difference in my low speed spin. I still have two MCU boards, one of which I have not used. I could easily change again but I am skeptical. I guess no harm done tho.
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