Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
spkt2015  
#1 Posted : Monday, May 18, 2015 8:39:28 AM(UTC)
spkt2015

Rank: Member

Groups: Registered
Joined: 5/14/2015(UTC)
Posts: 3

My Kenmore 90 series washer has following symptoms:

1. Fills water correctly.
2. Does not agitate or spin. I hear the motor working.
3. Drains water correctly at the end of a cycle. I used the pre-wash
cycle to check this.

Please help me diagnose what is the issue and how could I fix it. Any more tests I need to run to narrow down the cause ?

Thanks in advance for your help.

SPKT
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
fairbank56  
#2 Posted : Monday, May 18, 2015 11:07:48 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Sounds like a faulty motor coupler. See video on this link.

Whirlpool 285753A Whirlpool Direct Drive Washer Motor Coupling - AppliancePartsPros.com

Eric
spkt2015  
#3 Posted : Tuesday, May 19, 2015 3:43:00 AM(UTC)
spkt2015

Rank: Member

Groups: Registered
Joined: 5/14/2015(UTC)
Posts: 3

Thanks so much !!! Opened it using the video instructions. Just like you said, the coupler was broken. Ordered it here. Should be coming in a few days.
spkt2015  
#4 Posted : Sunday, May 24, 2015 12:36:38 PM(UTC)
spkt2015

Rank: Member

Groups: Registered
Joined: 5/14/2015(UTC)
Posts: 3

Installed the new coupler. The machine is working again. Doing multiple pending loads today. Thanks !!!
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.