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Error code F11
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Model: DUET HT GHW9400PW Brand: Whirlpool Age: 5 - 10 years
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pgeden  
#1 Posted : Thursday, July 28, 2011 6:05:13 AM(UTC)
pgeden

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Joined: 7/28/2011(UTC)
Posts: 1
Error code F11; Even after resetting it keeps happening; Is there a common fix?
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Jeff / APP Team  
#2 Posted : Thursday, July 28, 2011 7:48:41 AM(UTC)
Jeff / APP Team

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Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816
Hello pgeden. The F11 code if for a faulty motor controller unit.
Possible Causes/Procedure
- Verify the shipping system including shipping bolts and spacers are removed,
and power cord out of the unit.
- Check if washer is on a dedicated circuit. Other devices on same circuit can create
line noise and cause this issue.
- Unplug washer or disconnect power
- Check the neutral feed to the MCU and CCU from the AC line filter.
- Check all wire harness connections between the Motor & MCU, and MCU to CCU,
are not broken or wires detached and connector internal pins are visible.
- Make sure that all the connectors are fully seated.

- Plug in washer or reconnect power cord.

If all of this is good, you will need to replace the motor controller. Hope this helps.

Part number: AP3861856
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