Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
kayceemenow  
#1 Posted : Tuesday, June 28, 2011 7:24:42 AM(UTC)
kayceemenow

Rank: Member

Groups: Registered
Joined: 6/28/2011(UTC)
Posts: 2

My Kenmore HE2 front load washer has suddenly stopped bringing water into the detergent/softener dispenser. I have verified that there is water coming from both the hot and cold lines and that they are free from obstruction. The screens are clear and yet there is still no water coming into the dispenser. It is making a noise that sounds like it is trying to let water in, but nothing is coming out. Is there another filter or screen internally that could have an obstruction? Being that it quit suddenly I would be more inclined to believe that there is another issue. Possibly a solenoid that tells it to let water in being bad? We are going to remove the top of the washer tonight to see if there is anything obvious. Unfortunately, Sears service cannot come for over two weeks. I would really like to have a functioning washer sooner then that! :) If anyone know what I need to check, please let me know.

Thanks, Brittany
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
kayceemenow  
#2 Posted : Tuesday, June 28, 2011 7:37:00 PM(UTC)
kayceemenow

Rank: Member

Groups: Registered
Joined: 6/28/2011(UTC)
Posts: 2

We removed the top of the washer and found the arm on the switch - dis was hung. This explains the strange noise because the gears were slipping. I am going to order a new switch and replace it, but for now I can manually help the arm when it start making noise. I believe this was caused from too much weight on the top of the washer. I wanted to post this in case anyone else had the same issue.
sidfink43  
#3 Posted : Thursday, June 30, 2011 6:24:16 PM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Thanks for posting your fix, that will be very helpful for folks who need the information.
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.