Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Kent Kibbie  
#1 Posted : Tuesday, April 12, 2011 7:25:56 PM(UTC)
Kent Kibbie

Rank: Member

Groups: Registered
Joined: 4/10/2011(UTC)
Posts: 1

The door lock on a front loading stackable Whirlpool washer will not release. The model number is inside the door as well as the screws for the door release. I have ran it through every cycle but lock still engaged.

Any ideas how to release the door lock? I will need the model number to order parts.

The schematic is under the top. I could induce voltage across the thyristor on the DSS (BP-1 to BP-3, red and black wires) but I don't know what voltage. I assume it is 240V but would not like to take out the control board. Would shorting the switch on the DSS (BP-2 to DP-3, brown to red wire) cause it to operate? I also can't tell from the schematic what sensors tells the control unit that it is okay to open.

I assume the problem is either the DSS, Control unit, or water sensor. Help!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
sidfink43  
#2 Posted : Thursday, April 14, 2011 5:29:32 PM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

If you can tell us at least if this is a Duet or some other trade name we may be able to help you unlock the door. See if there is a lower service panel, and if so, take it off and reach up inside to see if there is a tab you can pull to unlock it.

In the meantime, don't do anything. Your washer section of the unit operates on 120 volts, but messing with it can blow the control board.
Users browsing this topic
Similar Topics
washing machine door won't open after cycle finished (Washer Repair)
by Guest 1/26/2023 8:08:50 AM(UTC)
Oven Door Won't Open (Oven Repair (including Ranges and Cooktops))
by alan2112drums 2/6/2014 6:54:18 AM(UTC)
Whirlpool range door won't open. (Oven Repair (including Ranges and Cooktops))
by Electechab 1/27/2014 11:07:17 AM(UTC)
Viking Oven Door Won't Open (Oven Repair (including Ranges and Cooktops))
by steve aibel 1/9/2014 9:38:36 AM(UTC)
Bosch detergent door won't open - new question (Dishwasher Repair)
by Amland01 12/8/2013 4:56:04 AM(UTC)
Kitchenaid KCMS2055 Door won't Open (Microwave Repair)
by lou335 2/23/2013 2:41:59 PM(UTC)
Oven door won't open fully on GE slide-in oven JSP38GV1BB (Oven Repair (including Ranges and Cooktops))
by Al Thumbs 2/11/2013 9:49:38 AM(UTC)
soap compartment door won't open during cycle (Dishwasher Repair)
by tinpl8 7/5/2012 9:38:23 AM(UTC)
LG frontloader door won't open/close (Washer Repair)
by pmaldrum 7/17/2011 1:08:47 PM(UTC)
Maytag Double Oven door won't open (lock) (Oven Repair (including Ranges and Cooktops))
by tincup731 3/13/2011 5:29:06 AM(UTC)
ice door won't open or close (Refrigerator & Freezer Repair)
by wkames 8/22/2010 8:22:24 AM(UTC)
Emerson door won't open (Microwave Repair)
by leapn 8/9/2010 6:20:29 AM(UTC)
Washer won't drain, door won't open (Washer Repair)
by Tom Samo 1/17/2010 11:50:56 AM(UTC)
Maytag Soap Dispenser Door Won't Open (Dishwasher Repair)
by jsolo53 11/17/2009 6:16:59 PM(UTC)
KA dishwasher door won't open (Dishwasher Repair)
by jhutchins 11/8/2009 8:48:47 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.