Make sure the door flapper shuts all the way, if not, take dispenser panel off and look for warped plastic parts or a busted spring. Click on your model # for part removal info.

I'm Still Waiting For Someone To Help Me With This Problem. I Thought This Was A Help Forum!?!?

WE are waiting for you to post a model #. Most fountain assembles have a removable shelf plate, just pulls out, screws are under the plate.
In my business, I guarantee my service work, did the other guy do this?

Hi Roggy

The cause of such problem could be an insufficient temperature in the freezer (it suppose to be about 0 degrees), a bad door sealing or improper door closing.
Check all of them and post the result.

Gene.

My ice maker was constantly jamming (more times than not) ever since I bought a brand new Frigidaire side by side refrigerator. Eventually, the ice maker motor wore out from fighting the jammed ice. A repairman called me and hit a home run for what caused the ice jams - and he said that he sees this all of the time. The ice crescents (cubes) were too small so they would not eject properly - thus jamming between the raker bar and the plastic fingers. Solution: replace the self piercing saddle valve with a saddle valve that requires a 1/4" predrilled hole. This simply increased the water flow enough to properly fill the ice tray. The hole that the self piercing saddle valve made was so small - probably 1/32" - maybe I didn't pierce deep enough. Anyway, after replacing the motor and saddle valve, I have not had one single ice jam. The water dispenser has much faster flow too.
Also, while working on the ice maker, I discovered that there is a screw adjustment for increasing how much water fills the ice tray - by keeping the micro-switch open longer for the water valve. The adjustment screw is under the plastic cover on the front of the ice maker. This might give you big enough ice to prevent jams but it won't help your water dispenser flow.