Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
Groups: Registered
Joined: 8/2/2008(UTC)
Posts: 1
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Model:GSL25JFRF BS
Serial:GH217579
Is this one covered for a mother board replacement?
What do you do when no service and repair manual is available?
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Hi RocketRepair,
What exactly is wrong with your refrigerator?
Gene.
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Rank: Member
Groups: Registered
Joined: 8/5/2008(UTC)
Posts: 1
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Model: GE PFS22SBSBSS Serial #: AL059537 Purchased 04/2006
Control Board: GECP DOM - EBX1069P005 WKKT Model No.: 0158-04-03
GEA Part No.: 200D4860G015
I have a problem similar to dokken. Condensor fan spins slowly or not at all. Measured 13.5 VDC at pin 8 on J2 and 4 VDC at pin 5 on J2. Unplugged fan and pin 5 went to 13.5 VDC. Cooled condensor with external fan and pin 2 dropped slowly from 0.4 VDC to 0.0 VDC after condensor shut off. Voltage at pin 4 (evap motor) at 10.15 VDC also dropped slowly to 0.0 VDC after condensor shut off. I called GE consumer relations (800 386 1215) and after navigating through their system, I was told that there would be no cost for service call and board replacement.
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Rank: Member
Groups: Registered
Joined: 8/21/2008(UTC)
Posts: 6
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Hi there, I found this forum last night after my fridge started clicking every five seconds and warming up. :(
The building I live in is not yet two years old (same goes for the appliances). This morning when I spoke with the building manager to see if anyone else had the same issue, she said that hers started clicking a few weeks ago. The problem (just like this forum suggests) was the control board, which needed to be replaced at a cost of about $300.
Abadfish66, if you are still out there, could you tell me if my board would be covered under warranty, or what the replacement part number would be? (Model: GDS20KBSBBB)
Also, what does one need to say, or who should one talk to in order to get this warranty??
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620
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Seveneven...Your board is covered and will be replaced free of charge as long as it's under 3 years old. Just call GE at 1-800-432-2737 and schedule a repair, let them know it is a no cool refer and they will get someone there asap. No need to mention anything to them about any thing other than that. The call takers do not have the info I do, but the service tech that comes out will, so you are good to go. Hope that helps.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620
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Not sure about your building managers refer. If hers did not fall under the model# and serial# range then she got charged correctly.
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Rank: Member
Groups: Registered
Joined: 8/21/2008(UTC)
Posts: 6
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Abadfish66...thanks for the fast response!
I'm in Canada - will that exclude me from warranty coverage? My building manager contacted Mabe at 1-800-361-3400 (which was the contact info listed on the refer manual). If I contact GE directly using the number you listed, will I stand a better chance?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620
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I don't know how that would work, all the warranty info says for the United States only and all I have is based in the USA. Don't you guys up there use 240 volts to run refrigerators there? I know GE manufactures refers for Canada, and they are 240 volts.
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Rank: Member
Groups: Registered
Joined: 8/21/2008(UTC)
Posts: 6
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Hmmm...well the fridge I've got is 120V. Maybe 240V is used for older buildings?
I guess that I will contact GE Canada and see what they say...thanks for your help! If you come across any warranty lists for Canada, let me know... :)
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