Touch panel does not work

Thanks for the reply Gene,

Sorry for my late response :slight_smile:

I could not even imagine that the modle number will be behind the lower draw, thanks for pointing it out the modle number was GW395LEPB00. The color is Black.

The part number for the black control panel for this model number is AP4263577 and it is available.

Here are the break down diagrams and Replacement parts for WHIRLPOOL GW395LEPB00 | AppliancePartsPros.com

Gene.

Thanks for the reply Gene,

Wow thats expensive, is that because the membrane cannot be purchased separate I have to buy the whole control panel?

Can I just replace the membrane? Once I receive a reply I will place the order.

I appreciate your help Gene

Unfortunately the membrane comes as a part of the control panel assembly.

Keep us posted.

Gene.

I placed my order in fact used coupon ā€œappdeliversā€ and got 3% off

I will install and let you know how it goes.

Thanks Gene

I Have The Exact Same Model Purchased From Best Buy Online And Contol Panel First Blew Out After 11 Months

I got the console and the panel… next time I n eed not buy the whole kit I guess Just the membrane would be fine.

The unit works pristine

GENE… you re genius , like a magical genie you helped me…

Thanks a bunch.

I have a different experience. When I bought the unit from Best Buy I had $99 5 year warranty. My unit blew up on the 4th year and 8th month… I could not get my warranty used because they said it expired the next day I bought it.???

I was shocked, but found latter my wife did a price adjustment the following day I bought it, and they missed to put the warranty back on… Lesson learned. Re-check your bills if you are doing a price adjustment.

You are welcome. I’m glad you were able to fix it.

Gene.