Refrigerator part won't go above 50

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**Brand:**beko
Model Number: bfbf2412ss
Main Symptom: refrigerator will not go above 50 but freezer is fine.
What happens & when: door was open over night.

Error Code (if any): none
Parts or tests already tried: none
Photos / video link: none

If the fresh food door was left open, the warm air could have possibly pushed to the vents in between the freezer and the fresh food section. If one of the vents have become blocked up, it will prevent the fresh food section from cooling properly. With the power supply cord unplugged, the back panel inside the fresh food section can be removed to inspect the vents for any indications of an ice blockage. If one does have an ice blockage, it would need to be cleared.

pulled plug for 12 hours,did’nt work.but thank you for the help.

When the power cord was unplugged, did the vents look like they were blocked up with ice or any other obstruction? When defrosting a refrigerator that may be iced up, the appliance would need to be unplugged for a minimum of 24 hours with the doors open to properly thaw all of the ice that may accumulate in a vent.