GE Wall Oven Locked After Running the Cleaning Cycle

We tryed our cleaning cycle on our GE oven and the top oven is locked and will not open. I have tried clearing it, turning off the power. Anyone have any idea how to open up the control panel, or have an idea how to get the oven unlocked.

Any help is appreciated.

Dearsmiths

There are 3 screws between the top of the door and the control panel, get some pliers, or a small cresent wrench, and take those 3 screws out, make sure the power is off to the oven. after that, push up on the control panel, and it will come off. next go to the lock motor which should be to the right, remove the top screw that attaches the lock arm to the motor, and you will be able to get the door open. click this link for a pic of the motor assembly
Model JTP27WA1WW

[quote=abadfish66;23422]There are 3 screws between the top of the door and the control panel, get some pliers, or a small cresent wrench, and take those 3 screws out, make sure the power is off to the oven. after that, push up on the control panel, and it will come off. next go to the lock motor which should be to the right, remove the top screw that attaches the lock arm to the motor, and you will be able to get the door open. click this link for a pic of the motor assembly
Model JTP27WA1WW[/quote]

I think I know what you are talking about, one on each end, one in the middle? I will try it and report back.

Thanks, dearsmiths

you got it, keep us posted

got the lock off the door. Now, it’s still flashing “door locked” in red so how do I get that cleared? Appears I cannot use the top part of the oven until I get that removed. I did find a schmatic of the oven inside when I opened up the control panel. Many thanks for your help, we appreciate it!

dearsmiths

Do you have a multimeter or a jumper wire?

No, I do not have either. Something I can get at Home Depot? If not, I could ask a Electrician friend of mine if they have one.

dearsmiths

You don’t need to, make sure the breaker to the oven is off if not already!!! There are 2 thermal switches in there, small round devices with 2 wires attached, please verify the color code one should have 2 yellow wires, and the other should have 2 blue wires, is that correct?

There are blue, orange and yellow leading into the back of of the lock motor. Then the yellow, has like a simieze yellow leaving (2 yellows together) and it jumps down, just below it, to another connection.

dearsmiths

Do you see the 2 thermal disks I am talking about, one should be in front of the fan, and I think that one has 2 yellow wires attached to it, the other one should be to the right of that one somewhere

One closest to the fan has 2 yellow wires, one to the right of that closet to the lock motor has 2 black wires. (check that, this one has one gray and then one wire with 2 blacks coming off it).

Updated

take the grey and black wires off the thermal switch, put the ends together so they touch, and tape together, restore power close oven door and see if the lock motor returns to the home position, and the lock light goes out on display

Nothing, same flashing Lock Door light. Should I put the wires back?

Thanks again, for all your help.

put the wires back, and do the same with the 2 yellow wires

flashing locked door and time, same as before.

dearsmiths

We know it’s not those tco’s, the door switch, does the light go on and off when you press it in and let it go

yes, open the door, light goes on.

dearsmiths

at this point, I suspect the lock motor has failed. Or possibly one of the switches on the motor bracket.

From the link you provided, should I try and get a new lock motor and install it.

Thanks, dearsmiths

On the lock motor, when I turn the electricity back on, there is something in the middle that seems to want to go around but a black arm is stopping it. Should I replace this?

Thanks again for all your help. dearsmiths