Got a problem with our dishwasher, but I guess who doesn’t. It simply will not operate. I’ve checked the circuit, all curent is fine. The front panel will on occassion light but seems to set it’s own program. Removed the panel and found no shorts or loose connections. At first I assumed it was the door switch but checked it’s continuity as best I could and it seems to function proper. That led me to the front touch screen panel, but I think for this to fail would be a rare happening.
With the door clossed, it can be opened by simply grasping the door sides and giving a pull. No I suspect a problem with the door latch assembly. I don’t want to spend funds on a part that might not be the problem. My son feels because the door can be opened without the use of the open lever, the problem is the door jam assembly.
Anybody offer some advice? Thanks in advance. Other than that problem of start, it operates fine.
Hi Gene,
Thanks for your input. We did order the part (door switch assembly) … installed it today upon it’s arrival. Still no use, can’t get a “start” out of this system.
Begin to question a “lean” factor. Perhaps the dishwasher itself is sitting out of the 180 ?
The door still won’t really seat correctly. Can still be opened ( depending upon the “SLAM” and the jar we give it.
Getting really frustrated and ready to take it into the back 40 with a bullet!!
If I may add my 2 cents.
If the dishwaser isn’t level and setting in the cabinet straight then that may be you issue. If the door doesn’t latch properly then you can get the same effect.
Nat
This thing is really drdiving me beyond the edge. Seemed to be such a simple issue, … then again!
Checked the latch … big diff from the new as opposed to the one issued. New part is more “beefed up”. Larger and giving the impression of being more solid than the original.
Other issue is, the unit is installed under a now existing counter-top with double sink. Involves (I fear) a full dismantle of the entire counter top and all that it’s associated with.
Thanks for your input, … it’s always of use.
Have a safe one,
P.
The door can still be opened by yanking HARD on the sides of the door. Could it be a problem with the ‘input latch’ component which seats above the door frame?
Unless you’ve added a thicker floor since installation of the DW it probably wont be so bad. If you have to pull it out, you should be able to unscrew if from the cabinets and slide it a little and start tilting it up slowly( it has wheels on the back) and slide it on out. Of course make sure you disconnect the water line or you could have a BIG mess to clean up.
Gene & I (as well as many others)are both on a lot, kind of have volunteer fever I guess.
Let us know if you have any questions.
Nat
We on thew outside here, posting really appreciate your being there. Everything you guys have come up with really makes sense but we’ve got 2 dogs, 1 puppy, a nutty cockatiel, 5 cats and 9 kittens of varying age. See what I mean … the word “sense” can only be applied to terms which are within one’s reasoning. You or Gene want a nice new furry friend? Just think of your kids! Another reason we’ve gotta get this thing up and running as paper plates are only good for 1 or 2 hand washings!! LOL
Understand that…Have 3 teens, 5 dogs, 2 goats, 3 ducks & 9 chickens myself…don’t think I need any more critters at the moment. got rid of the kitten, rabbits, hampsters & guinney pigs (thank God!)
Nat
Thanks for the words of encouragment Nat! We’ll roll up our sleeves and get at it. It’s 12:25 AM here in Massachusetts and I have to be in to work at 8:00 … guess I have a good excuse. Could use a couple of goats and a few sheep … just to keep the lawn in shape.
I’ll let you know how we make out, in a nice way I mean.
One more thing Nat, … to you and everyone there. Have yet to be on a web-sight where people were as of much help and as friendly as here. I’m sure I speak for others as well as myself when I say “GREAT GOING”! It’s contacts like this that make one return when the time needs it. Keep up the good work and the great personality of this page!
I’m sure everyone all the volunteers from around the country that post on this site to help others thank you for the compliment.
These blogs are the only affilliation most uf us have with appliancepartspros.com, a lot of us own our own business in our areas or at least tech’s for someone else. It’s my nature to help people with what little I know, and what I don’t know I ask my husband when he’s not out on a service call.
Nat (Natalie)
Nat
We’ve tried everything one could conceive, … no luck!:mad: The door still will not in-gage, even with the inner body free. Again, the kid (my son) thinks it’s the shell and the door itself. Feels it’s much to “wobbly”.
So, … to make the weekend great, … 2 cats … both delivered within’ 3 days … 11 kittens to tend to. Jesus ______ !! There seems no end to this. So from here where do I go?
Can’t imagine a problem with the “shells” of the door or chamber (wash unit itself). Please give me some direction as I’m ready to hang myself!!!
Forgot to mention, … true to Gene’s though … “good feeling” on the son, but at this point, his guess is as good as mine. I’m ready to add to a credit card already at the high point (which we can’t afford) for a system or a kid who will do the dishes by hand for a pack of smokes!!! YIKES!
Just thought I’d bring you up to date on our dishwasher situation. Received the door latch in speedy time. Son went to work on it and it was installed without any problems. Still didn’t run.
Last evening I borrowed a GOOD quality multi-meter from work and tonight I went to re-check the switches (there are 2) and one on the new door latch feel apart while I tried to disconnect it’s lead wire. Still had the old switches from the “old assembly”, so I checked their continuity open and closed, appeared to be fine. Checked the door latch action itself independent of mounting in door frame, it too fit well. Put on panel to inner door, … nothing. Re opened the works, reversed the wires to the switches and she’s running now. My son insists he connected the switches as they were removed. My question is, after pumping, no problem. I thought the pump might run in the opposite direction. If not, beside a lower life on the motor … is there a true rule as to POS/ NEG connections on these door switches? The unit is still running on it’s first test but a second might prove the problem presenting itself again. At least I know the unit is getting power. Any advice?
Thanks again for all your help! You guys are the best!!
There are two door switches: one for the hot line and another one for the neutral. So incoming and outgoing hot wires have to be connected to one of the switches and the neutral pair of wires - to the another one. Be sure the black wire is hot and the white wire is neutral.
Hi again Gene,
It ran for a bit but only in the normal cycle. It was okay for glassware and utensils. However, as of yesterday, the unit stopped working again. I just can’t figure it out. Any advice you can offer will of course be greatly appreciated as we can’t go the expense of another … my auto’s muffler was lost on the highway and my little '97 Saturn sounds like a beefed up Honda (minus the BOOM box).
Just have to mention this event. Tonight I was checking this unit out, … got under it, pulled the float switch, cleaned it, put it back and got a full panal light up with two pads pushed. Then I got curious and started grabbin’ the door, shifting it this way and that (not hard as I only weight 150) side to side, a bit up and down and I got a blue spark from underneath from the facing right side.
Think there could be a dirty contact? Would this isolate a one mode operation?
How about a short at the box? Perhaps got wet? Oxidized a bit? Still can see a pattern for an one operation mode.
Remove the bottom panel. Open the junction box (on the right side) and check condition of wires and proper connections. Be sure the black (hot) wire from the power cord is tight connected to the black dishwasher wire and the white (neutral) wire from the power cord is connected to the white dishwasher wire.
