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Joined: 5/11/2010(UTC) Posts: 3
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I think Kenmore makes this, but I heard that it also might be a Whirlpool. Load will agitate but not spin or drain.....any help you can give me?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Kenmore makes nothing. This washer made by Whirlpool for Sears and sold under Kenmore name. You may want to check the lid switch first. - The lid switch Part number: AP3100003
Gene.
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Rank: Member
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Joined: 5/11/2010(UTC) Posts: 3
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Gene, if the lid is down the whole time and the washer will agitate but just not spin or drain....does the lid switch control that?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Does the motor run when it should spin?
Does it make any noise?
Gene.
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Rank: Member
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Joined: 5/11/2010(UTC) Posts: 3
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no, the motor does not run, nor is there any noise....everything stops
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Now you need an Ohmmeter. Remove the washer cabinet. Check the motor, motor wire harness and the timer. Here is the Wiring diagram. Gene.
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Rank: Member
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Joined: 11/13/2010(UTC) Posts: 1
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Gene,
Any chance I can get a copy of that Wiring diagram? I am having the same problem with the Galaxy machine. Same model same problem, not draining. So is it the lid switch or the pump?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Quincy,
A faulty lid switch is very common problem while a bad motor is very rare. You do not need any diagrams to check the lid switch. Just close the lid and if the switch would not click - this is the culprit.
In case of any further questions post the complete model number of the washer.
Gene.
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Rank: Member
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Joined: 3/16/2011(UTC) Posts: 1
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how do you get it to spin it will wash but stop when its time to spin
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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If the washer does nothing and it is silent, most likely the problem is a bad lid switch. - The lid switch Part number: AP3100003
Gene.
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